Ocean View with a restaurant above us!
Posted Feb 15, 2017
That sums up my first 24 hours. After rising at 3am to travel to Maui, we arrived, checked in and wandered about for 20 minutes to find our room. A bellman probably should have led the way. No big deal. We enjoyed the pool areas, went to shower off in our beautifully appointed room, only to end up realizing the shower knob wouldn't turn to hot. So we took a cold shower. We got in bed only to realize there were chairs scraping above us. I called and found our room was below a restaurant. They offered to move us. After putting earplugs in, we fell asleep to heavy scraping sounds which started again at 6am. The resort staff had to know this room was a problem. No one wants to listen to that. But they put us in it anyhow. Unacceptable. So we pack our bags expecting to move, That didn't happen until 5pm, so we had to unpack our bags to fetch things all day. I wish they would have said that was the case early on, I wouldn't have packed my bags and rooted thru them all day. The next room was lovely and quiet, and had hot water.