Far from city and rocky beach
Posted Oct 13, 2016 on Hotels
The hotel is far from the city, so if you want to venture out I would not recommend it. If you want to stay in the hotel all day long then it is fine. They also say its a beachfront property, which is true. However you can not really swim as the place is filled with rocks. Also the service is poor. I had not have warm water and it took them 4 days to fix it, they did give me one free dinner for myself and my family as a way of apologizing. However no hot water in a 5* is poor. Also the bar staff can be rude and take a while to respond. I would not stay here again, much better hotels for that price.
Rooms are amazing. Nice decor and comfortable beds. The concierge service is the best I have come across but they were let down by other departments.
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your experience with us. Indeed, our resort has the added advantage of being secluded that gives to our guests the intimacy and privacy longed for when on holidays in a Mauritian Resort. It has to be mentioned that the Grand-Baie and Port Louis, two of the most popular places on the Island are only 10 minutes away from the resort by car.
Thank you again and we look forward to welcome you back very soon.
Director of Marketing & Sales