Ratings based on 207 Verified Reviews

4.5 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hotel staff below par. Service provided less than

Posted Mar 29, 2017
I would not recommend this hotel to my friends. Service unacceptable for a supposedly 4 star hotel.
Comment from Hotel Management
Apr 3, 2017 by KT , Hotel Management
Dear Guest, Thanks for your online feedback after your recent stay with us. We certainly do pride ourselves on excellent service and the friendliness of our staff, which was obviously not the impression we gave you during your stay. Please accept our apologies for this. It is always our goal to have satisfied customers and would sincerely like to have the opportunity of regaining your confidence in La Pirogue and to show you the better side of the resort. Please let us know whenever you book as we would be more than happy to assist with any preferences you may have. Thanks again for your valued remarks.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Natural hotel with beautiful big landscaped park.

Posted Mar 26, 2017
Pros: Beautiful big coconut park and landscaped gardens. Natural looking buildings in a natural environment.
Cons: Less disruption in garden as too many garden staff constantly cleaning it. Garden should be maintained only early in morning and not after 10-11 am.
Location: Great location on a nice long beach with nice small town close by. The beach is interesting as it is lively all along.
My husband and I enjoyed very much our 2-week stay as a couple. All rooms in separate bungalows overlook a magnificent coconut park and beautiful landscaped gardens in front of a nice very long beach. We really liked a lot the whole natural environment and natural feeling of the hotel. Everything at the hotel is well organised. However, car rental,excursions and taxi hiring are very expensive. Overall, we had an excellent stay.
Comment from Hotel Management
Mar 28, 2017 by kavita, Hotel Management
Dear Chantal, Thank you for your kind words of appreciation regarding your experience at La Pirogue Resort & Spa. We were very pleased to learn that you enjoyed your stay in couple with us, and took particular pleasure in reading your comments regarding the location and the beach. As concerned the gardens, we do have a need to constantly clean the hotel grounds to keep our 14 hectares of tropical gardens in good condition. I am sorry that you have been disturbed by this and will make sure that there are fewer disruptions nearby when the team operate. We are most grateful for your valuable feedback and shall be glad to welcome you back for another memorable stay.
1 out of 5
by A verified traveler from New York, NY

ITEMS STOLEN AT LA PIROGUE

Posted Dec 7, 2016
Pros: The ground are beautiful. The food was pretty good.
Cons: Hire people that do NOT steal. Improve the entertainment. Entertainment was awful. Get an Entertainment Team. Music at the pool.
Location: Nothing to do nearby. Pretty beach. That is about all
Because I had a late flight, I arranged to stay at the resort a few hours after checkout. I had placed most of my jewelry in my locked luggage but had left out my earrings and finger rings (all of which was of modest value). It was not until 3 hours after I surrendered the key to the room that I realized that I had left the finger rings behind in one of the coffee cups in the room. I returned to find the cup had been washed and the rings were gone. I immediately went to the front desk to report it only to find that the person who cleaned the room had left for the day, obviously with my rings in their possession. To date, these rings have not turned up in spite of an “investigation.” (The manager told me “you should have used the safe.” How if I had already checked out?) I can state and the resort is fully aware that whomever cleaned that room and washed that coffee cup had taken those rings. When you take something that is not yours, it is STEALING. In all of my travels I have stayed in well over 100 hotels from 5 start luxury to apt-hotels just one step up from a hostel, some with safes, some without. Never anything taken. NEVER. In my opinion, it is a sad testament to the disdain for the guests and the total disrespect for their employer that a staff member would think nothing of pocketing items that were clearly not meant to be left behind and then lie about having taken the items. All I can say is “visit at your own peril.” THIEVES!!!!!!!! SHAMEFUL
Comment from Hotel Management
Dec 9, 2016 by Kavita T., Hotel Management
Dear Netta, Thank you for your feedback after your recent stay with us. Although we regret the loss of your rings there is no evidence for us to incriminate any of our associates who had access to your room. For the entertainment, I am sorry you did not find this up to your expectations as in addition to the live band and shows each night on the dance floor the evening continues at the beach bar until the early hours with a variety of musical entertainment to suit any mood. In addition guests of La Pirogue may also enjoy the entertainment at Sugar Beach our sister hotel within 5 minutes walking distance. Thank you again for your valued remarks Kind Regards, p.p. Andrew SLOME General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal,Canada

Beautiful surroundings

Posted Nov 1, 2016
We went to this hotel for a wedding Rooms are great,we had a beautiful view of the sunset everynight Beach is very clean Scuba diving from the hotel was well worth it. We saw beautiful eaglerays,sharks,lion fish,stone fish just to name a few things! Free green fees for the golf is a bit misleading. They forget to mention that the golf course is on the other side of the island and will take you at least 1 1/2 hours to get there ,if not more, but that being said it was worth the trip as it is quite spectacular. We went swimming with the dolphins in the ocean,again we had a great time. Only draw back is the fact you have to sign for everything, even if you are all inclusive,this makes it very time consuming. Service at the main beach bar was a bit slow.
Comment from Hotel Management
Nov 3, 2016 by Andrew Slome, Hotel Management
Dear Linda, Thanks for staying with us to attend a wedding. We are glad to learn that you had a nice stay with us and appreciated mostly the Sun Divers activities. We regret to read about the confusion about the golf course and do apologise for the discomfort you had. The golf course is indeed on the East coast of the island but as you stated, it is worth the trip. However, we take note of your remarks concerning the slow service and the signing of bills after each consumption which is done for a proper control of billing. We are most grateful for your fantastic feedback and be assured that we shall always warmly welcome you here at La Pirogue Resort & Spa. Kind Regards, Andrew Slome General Manager
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
The hotel has amazing staff
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear Guest, Thanks for rating the Resort a 5 star and for your appraisal of the warm hospitality we offer our guests. We are delighted to learn that your stay was to your satisfaction and sincerely hope to have the pleasure of welcoming you back again and again. Warm Regards The La Pirogue Team
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

newly decorated accom overlooking trees and beach

Posted Sep 22, 2016
Very comfortable accommodation newly decorated. Small patio area outside room with chairs and table. Variety of sockets in room including English. Lots of light variations. Truly recommend.
Comment from Hotel Management
Sep 23, 2016 by Andrew Slome , Hotel Management
Dear Neil, Thank you for highly recommending the Resort on this platform. We are pleased to read that you enjoyed the services of the freshly renovated rooms and appreciated the changes. It will again be a pleasure to welcome you back enjoy another exotic holiday. Warm regards, Andrew Slome General Manager
5 out of 5
by A verified traveler from southampton

Paradise

Posted Sep 12, 2016 on Hotels
Great resort, excellent staff very friendly and attentive. Beautiful location
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Guest, It gives us immense pleasure to read that you enjoyed our warm Mauritian hospitality and our location. We sincerely hope, you will give us another chance to host you. Warm Regards, Andrew Slome General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fabulous hotel with relaxed vibe

Posted Jul 25, 2016
Cons: our room could have done with a bit of updating but the price probably reflected the condition. We were very happy with it and an excellent bed
Location: take a taxi or tour around the South West of the island - fascinating; and do go snorkelling and swimming with the dolphins
There is a lovely laid back feel to La Pirogue, yet the staff are very responsive, helpful and so friendly. The grounds are wonderful (old coconut plantation) and it is on the beach. in addition the food is very good.
Comment from Hotel Management
by Kavita T, Hotel Management
Dear Caroline, Thank you very much for leaving a comment on Expedia. It gives us great pleasure to read that your stay with us was very relaxing and that you enjoyed various of our facilities. As far as the rooms are concerned, be assured, we are in progress of a soft renovation of our rooms to welcome our guests in a more delightful environment. Thanks again for praising our dedicated staff and for choosing to stay at La Pirogue Resort & Spa. We look forward to welcoming you back and experiencing our new and freshly renovated rooms. Warm regards, The La Pirogue Team
2 out of 5
by A verified traveler from London

Beach resort

Posted Jul 16, 2016
Pros: So close to a lovely beach. Love the jetty and watching the fish at night.
Cons: Advertise clearly expectations and rules for parents with small children.
Location: Very close to local amenities with lots to do. Good car park with lots of space.
Very welcoming at check in, all staff very pleasant and efficient check in. No beach towel cards included with check in. Asked about any allergies but no further information given as my son has nut allergy, had to ask at each station. Very limited selection for him (2) and had to bring own cereal for him. Lovely pool and very clean poolside, although you can't use until 11.00 as they are still cleaning. Very clean resort and nice to walk around, although renovation works in block next to us. Easy walk to other resort next door and can use facilities. Does not seem very family or young child orientated, expected that we will use the kids club (nursery) for meals and all day. Only play area for young ones is in kids club, open till 22.00, but some broken toys. Advertised entertainment but nothing really in the evening. Was told to leave and go to play area with our son as no children allowed in entertainment area. That attitude ruined our short stay. Would not stay there again.
Comment from Hotel Management
by Kavita T, Hotel Management
Dear Caz, Thank you for choosing to stay with us and for leaving a comment on this forum. We are glad that you enjoyed several of our facilities, though some aspects of your stay were not to your satisfaction. Be assured, your constructive feedback have been noted and will surely consider your suggestions for future improvements. Thanks again and we do hope to have the pleasure of welcoming you back someday soon. Warm Regards The La Pirogue Team
4 out of 5
by A verified traveler from Mumbai

Great Hospitality at La Pirogue

Posted Jul 14, 2016 on Hotels
From friendly staff to awesome amenities, La Pirogue had it all. The affiliation with sugar beach next door made the deal sweeter (pun intended). Food was good (even for vegetarians) and the complete lack of tall buildings and the private cottages instead made for a perfect view, fresh air and the great July weather made the vacation a perfect get away. its complete value for money and i highly recommend it for family as there is a little for everyone. The best part is, none of the videos online or reviews were ever misleading and the hotel delivered on every promise. loved it.
Comment from Hotel Management
Jul 18, 2016 by Kavita, Hotel Management
Dear Guest, We would also like to thank you for your kind acknowledgement of our warm hospitality and exquisite facilities. We do indeed make every effort to maintain the high standards of timely and quality service delivery for which La Pirogue is renowned for, and we are delighted that we have exceeded your expectancies. We hope to have the pleasure of welcoming you and your family for another nice holiday at the Resort. Sincerely, The La Pirogue Team