Ratings based on 490 Verified Reviews

3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

good deal

Posted Mar 25, 2018
5min to central station as well as to main pedestrian zone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clayton-le-Moors uk

Posted Feb 12, 2018
Perfect for me no complaints I will book again if I visit munich thank you
4 out of 5
by Pradeep

Posted Dec 31, 2017 on Hotels
Good place and people.
Comment from Hotel Management
Jan 8, 2018 by Seidel, Hotel Management
thank you
2 out of 5
by Shannon

Poor Customer Service and WiFi, but Good Location

Posted Dec 30, 2017 on Hotels
My husband and I stayed the Creatif Hotel Elephant for two days right before Christmas, and while it could have been okay, a few things stood out to make it not so good. First of all, upon checking in we were shown where the breakfast buffet was, but weren't told that it cost nine euros per person, per day. Breakfast is also advertised in the elevator, with no mention of the cost, and when we had Googled the hotel before our visit, it also said that "a complimentary breakfast buffet is offered" in the description of the hotel. Later on during our second day at the hotel, we heard a member of the staff telling guests checking in the cost of the buffet, so we asked about it, and the staff member told us it was our fault for not asking about it and he quickly became very agitated and rude. Upon check out, we brought the issue up with a different staff member who told us the cost is "always" mentioned at check-in, although that was certainly not the case for us. In addition to this situation, which we felt like was handled very poorly by the staff, the WiFi was very poor in our room (we were on the 5th floor) - my phone would never connect and my husband had difficulty doing work he needed to complete. We also found no hot water in the shower on the second day. The proximity to the train station is not to be overlooked, however, although I'm not sure it's worth it - we paid a high price as we were there during the Christmas markets.
Comment from Hotel Management
Jan 30, 2018 by M.Benz, Hotel Management
Thank you for your feedback. we will do our best in the future, kind regards from München
4 out of 5
by Kaleigh

Posted Dec 20, 2017 on Hotels
Comment from Hotel Management
Dec 24, 2017
Vielen Dank für Ihre Bewertung. Wir freuen uns, Sie wieder hier begrüßen zu dürfen.
5 out of 5
by Philip

A good night's sleep.

Posted Nov 28, 2017 on Hotels
Good night's sleep in nice clean room, friendly staff, hotel was easy to find in a quiet back street, no traffic noise, so had a good restfull sleep, only a few minutes walk from the main railway station, I would stay there again without hesitation.
Comment from Hotel Management
Dec 24, 2017
Thank you so much for your feedback. We would appreciate it to welcome you here again.
4 out of 5
by Larry

Overnight Stay at the Creatif Elephant Hotel

Posted Nov 14, 2017 on Hotels
We picked this hotel for its reasonable rates and proximity (walking distance) to the Munich railway station. It was clean, comfortable and had all we needed for an overnight stay. No breakfast at all but it certainly was a good hotel for our purposes.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
5 out of 5
by Jason

Great hotel for its value!

Posted Aug 12, 2017 on Hotels
Great area right next to the HBF...so it also means it's easy to find things to eat if it's super late at night. I was there for an overnight stay to get to the airport the next day, and the S-Bahn is right there and it's only 40 mins away from the airport.