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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

3.9 out of 5 Good
966 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Business Services
Laundry
Housekeeping

Map

Explore the area

Popular LocationCatedral de Nuestra Senora de la Candelaria1 min walk
Popular LocationPlaza Colon2 min walk
Popular LocationYaguez Theater3 min walk
AirportAguadilla (BQN-Rafael Hernandez)47 min drive

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  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

About this area

Mayaguez

Located in Mayaguez, Mayaguez Plaza Hotel, SureStay Collection by Best Western is connected to a shopping center. Catedral de Nuestra Senora de la Candelaria and Plaza Colon are notable landmarks, and the area's natural beauty can be seen at Parque Del Litoral and Playa Azul. Don't miss out on a visit to Mayaguez Zoo. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Mayaguez travel guide
View in a map
Popular Location

What's nearby

  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 2 min walk
  • Yaguez Theater - 3 min walk
  • Tropical Agriculture Research Station - 9 min walk
  • University of Puerto Rico Mayaguez Campus - 18 min walk

Getting around

  • AirportRafael Hernandez Airport (BQN) - 47 min drive

Restaurants

  • La Familia — 3 min walk
  • Pizzeria Sancho Panza — 11 min walk
  • Don Quijote — 13 min walk
  • Viapias — 17 min walk
  • Massa — 18 min walk

About this property

Mayaguez Plaza Hotel, SureStay Collection by Best Western

Central hotel connected to a shopping center in Mayaguez with free parking
Along with a business center, this smoke-free hotel has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. All 49 rooms offer free WiFi and free wired Internet, plus hydromassage showerheads and TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and hair dryers.
Mayaguez Plaza Hotel, SureStay Collection by Best Western offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Dry cleaning service

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (700 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 3 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel

Frequently asked questions

Can I cancel my reservation for free at Mayaguez Plaza Hotel, SureStay Collection by Best Western and receive a full refund?
Yes, Mayaguez Plaza Hotel, SureStay Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to Mayaguez Plaza Hotel, SureStay Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Is Mayaguez Plaza Hotel, SureStay Collection by Best Western pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mayaguez Plaza Hotel, SureStay Collection by Best Western?
Self parking is free at this property.
What time is check-in at Mayaguez Plaza Hotel, SureStay Collection by Best Western?
Check-in is from 3 PM–4 AM. Late check-in is available during limited hours.
What time is check-out at Mayaguez Plaza Hotel, SureStay Collection by Best Western?
Check-out is at noon.
Where is Mayaguez Plaza Hotel, SureStay Collection by Best Western located?
Located in Cárcel, this hotel is steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. University of Puerto Rico Mayaguez Campus and Parque Del Litoral are also within 1 mi (2 km).
3.9
Good
966 reviews
5 - Excellent
331
4 - Good
345
3 - Okay
185
2 - Poor
67
1 - Terrible
38

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities
The room was dirty. The locks were damaged, they took a lot of work to get into the room. Breakfast were snacks.
Stayed 2 nights in Oct 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
No hot water for two days straight... Totally disappointed.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and staff was nice and diligent
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 4 nights in Sep 2020

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