Mayagüez Resort & Casino

Photo gallery for Mayagüez Resort & Casino

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from Room

Overview of Mayagüez Resort & Casino

Mayagüez Resort & Casino

3.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Route 104 km. 0.3, Algarobo Sector, Mayaguez, 00681

Explore the area

  • Popular LocationUniversity of Puerto Rico Mayaguez Campus19 min walk
  • Popular LocationParque Del Litoral3 min drive
  • Popular LocationMayaguez Zoo5 min drive
  • AirportAguadilla (BQN-Rafael Hernandez)31 min drive

Choose dates to view prices

About this area

Mayaguez

Located in Mayaguez, Mayagüez Resort & Casino is near the airport. Bosque Estatal de Maricao and Parque Del Litoral reflect the area's natural beauty and area attractions include Tropical Agriculture Research Station and Mayaguez Zoo.

What's nearby

  • University of Puerto Rico Mayaguez Campus - 19 min walk
  • Tropical Agriculture Research Station - 2 min drive
  • Parque Del Litoral - 3 min drive
  • Yaguez Theater - 3 min drive
  • Mayaguez Zoo - 5 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 125 min drive

Restaurants

  • El Castillo — 1 min walk
  • La Veranda Terrace — 1 min walk
  • Popeyes — 15 min walk
  • Merendola — 18 min walk
  • Friend's Cafe — 3 min drive

About this property

Mayagüez Resort & Casino

Family-friendly resort with casino and restaurant
A casino, a restaurant, and an outdoor pool are available at this resort. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. All 210 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, hair dryers, and safes.
Mayagüez Resort & Casino offers 210 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Mayaguez resort provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6.69 per night)
  • Valet parking on site (USD 13.38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 15.55 for adults and USD 7.75 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from November 19 2021 to November 21 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Resort fee: USD 19.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.55 for adults and USD 7.75 for children (approximately)
  • Self parking fee: USD 6.69 per night
  • Valet parking fee: USD 13.38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Mayagüez Casino
Mayagüez Casino Mayaguez
Mayagüez Resort & Casino
Mayagüez Resort & Casino Mayaguez
Mayagüez Resort Casino Mayaguez
Mayagüez Resort Casino
Mayaguez & Casino Mayaguez
Mayagüez Resort & Casino Resort
Mayagüez Resort & Casino Mayaguez
Mayagüez Resort & Casino Resort Mayaguez

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 300 out of 970 reviews
5 - Excellent 31%
Rating 4 - Good. 291 out of 970 reviews
4 - Good 30%
Rating 3 - Okay. 171 out of 970 reviews
3 - Okay 18%
Rating 2 - Poor. 109 out of 970 reviews
2 - Poor 11%
Rating 1 - Terrible. 99 out of 970 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff needs to be more proactive and their attitudes should be to help the clients
Stayed 1 night in Oct 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family and small children
Liked: Amenities
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities
Not what I expected I travel from ny
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Facilities' are very old, too expensive for an obsolete room
Stayed 1 night in Sep 2021