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Mayagüez Resort & Casino

Photo gallery for Mayagüez Resort & Casino

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Mayagüez Resort & Casino

Mayagüez Resort & Casino

3.5 star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Route 104 km. 0.3, Algarobo Sector, Mayaguez, 00681

Explore the area

  • Popular LocationUniversity of Puerto Rico Mayagüez Campus8 min walk
  • Popular LocationParque Del Litoral5 min drive
  • Popular LocationTropical Agriculture Research Station5 min drive
  • AirportAguadilla (BQN-Rafael Hernandez)45 min drive

Room options

About this area

Mayaguez

Located in Mayaguez, Mayagüez Resort & Casino is near the airport. Bosque Estatal de Maricao and Parque Del Litoral reflect the area's natural beauty and area attractions include Mayagüez Zoo and Surf 'N Fun Water Park.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 8 min walk
  • Mayagüez Zoo - 4 min drive
  • Parque Del Litoral - 5 min drive
  • Tropical Agriculture Research Station - 5 min drive
  • Art Deco Post Office - 8 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 125 min drive

Restaurants

  • Friend's Cafe - 3 min drive
  • Ricomini Bakery - 3 min drive
  • La Familia - 3 min drive
  • Applebee's - 3 min drive
  • Ponderosa Steakhouse - 3 min drive

About this property

Mayagüez Resort & Casino

3.5-star family-friendly resort near the airport
At Mayagüez Resort & Casino, you can look forward to a casino, a poolside bar, and a terrace. Treat yourself to a massage or other spa services. The onsite restaurant, El Castillo, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, meeting rooms, and an elevator
  • ATM/banking services, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the location
Room features
All 210 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6.69 per night)
  • Valet parking on site (USD 17.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 15.95 for adults and USD 7.95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Castillo
  • La Veranda Terrace

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Resort fee: USD 19.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 15.95 for adults and USD 7.95 for children (approximately)
  • Self parking fee: USD 6.69 per night
  • Valet parking fee: USD 17.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mayagüez Casino
Mayagüez Casino Mayaguez
Mayagüez Resort & Casino
Mayagüez Resort & Casino Mayaguez
Mayagüez Resort Casino Mayaguez
Mayagüez Resort Casino
Mayaguez & Casino Mayaguez
Mayagüez Resort & Casino Resort
Mayagüez Resort & Casino Mayaguez
Mayagüez Resort & Casino Resort Mayaguez

Frequently asked questions

Does Mayagüez Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mayagüez Resort & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mayagüez Resort & Casino?

Self parking is available for USD 6.69 per night. Valet parking is available for USD 17.00 per night.

What time is check-in at Mayagüez Resort & Casino?

Check-in is from 3 PM - midnight.

What time is check-out at Mayagüez Resort & Casino?

Check-out is at noon.

Where is Mayagüez Resort & Casino located?

This family-friendly Mayaguez resort is located near the airport, within 2 mi (3 km) of University of Puerto Rico Mayagüez Campus, Tropical Agriculture Research Station, and Parque Del Litoral. Yaguez Theater and Christopher Columbus Statue are also within 2 mi (3 km).

Can I cancel my reservation for free at Mayagüez Resort & Casino and receive a full refund?

Yes, Mayagüez Resort & Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Mayagüez Resort & Casino cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.0

Good

Rating 10 - Excellent. 314 out of 1002 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 242 out of 1002 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 190 out of 1002 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 125 out of 1002 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 131 out of 1002 reviews" "
" "2 - Terrible 13%

6.9/10

Cleanliness

7.4/10

Staff & service

6.9/10

Amenities

6.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Terrible

Barbara
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. The place was dirty. My room had black mold the room was dirty and the AC was leaking. They did not help me. I asked for management and no one was ever available.

10/10 Excellent

Luis
Traveled with partner
Liked: Cleanliness, staff & service
The pool was nice and clean.
Stayed 1 night in Dec 2022

2/10 Terrible

Richard
Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I was put into a different room than I rented had to show them a picture of the room. I rented online through Expedia. No Internet I like to take a bath so I was sure to get a room with a bathtub but when I asked for a plug so that I could plug the bathtub, I was told that none of the rooms had a working bathtub The room was old and moldy Staff was young and while they were very polite, they didn’t seem to give a damn whether I was comfortable or not This is a working vacation for me so I was very concerned with the no Internet when I asked about the Internet they told me to go to the bar try to log on there and then go back to my room that didn’t work either There’s no control for the air conditioning in your room and it was so cold. I had to take the sheets and blanket off of the other bed to stay warm.

8/10 Good

Dianibeth
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Nov 2022

4/10 Poor

L
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good food but the customer service is bad. Room has broken courtins, bathroom has mold, air condition stop work the night before we have to leave but the did not bother. Many places were closed like the game room, the mini golf and the jacuzzi. In general was a dissapointing experience. We won't go back or either recommend it.
Stayed 2 nights in Nov 2022

8/10 Good

Giovanni
Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
I enjoyed how convenient everything was and how they had different options of things to do there. But I don’t enjoy the beach umbrellas breaking and hitting my nine month old child in the face and hotel staff send a security guard to take an incident report to cover themselves legally, not one person from management or the hotel came to check on my son after finding out what had occurred. You would think they would send someone from their staff to apologize but they didn’t just the security guard who wanted to take an incident report to cover themselves. I was told I was going to be compensated and I never was. Quite frankly I enjoyed my time but me having to miss out on spending time with friends and family because I had to stay back at the hotel to take care of my son to make sure he didn’t suffer a concussion and because I was too upset and nervous to take him out so I was stuck to the room for almost 2 days out of the five that I stayed all because the umbrella wasn’t properly secured. We had a group of about 15 people staying at the resort for five days so you would think they would come and see it somehow especially making about 10 grand on us between drinks casino and restaurant. Other than that the three days that I spent before my child got smacked in the face by a beach umbrella was great.
Stayed 2 nights in Nov 2022

6/10 Okay

Debora, Kissimmee
Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2022

4/10 Poor

Elizabeth
Liked: Staff & service
Disliked: Property conditions & facilities
La condición de las habitaciones del hotel lucen feas y súper descuidadas. El costo del Hotel es bastante elevado para la condición de habitaciones que ofrecen.
Stayed 1 night in Nov 2022

4/10 Poor

Miriam
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Great pool area, but otherwise poor.
Stayed 1 night in Nov 2022

10/10 Excellent

Karla
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y buen servicio.
Stayed 1 night in Oct 2022