Ratings based on 435 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Nice view! Nice location

Posted Sep 11, 2017
The hotel is very well located, it has good looks from the outside and awesome view to Hyde Park. Regrettably the rooms are not as nice, but they are clean and mantained. Would do a lot of good a remodeling of the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

e horel and lovely views over Hyde park.

Posted Sep 1, 2017
Had a great stay for my Husbands birthday. Nobu was amazing to eat at too.
4 out of 5
by A verified traveler from Toronto

Posted Aug 29, 2017
With no one else at the time Check in was a hassle. Provided a complimentary upgrade as a result. Had to call twice for our bags to be delivered to the room, took over an hour. At check out they insisted the room wasn't pre paid from expedia, took them a bit to figure out..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Pros: location and friendly staff approach
very enjoyable stay although breakfast rather overpriced for average food.
5 out of 5
by eve

Just great!

Posted Jun 16, 2017 on Hotels
Great location! Great food and very helpful staff! We highly recommend this place!
5 out of 5
by Rosa

Posted Jun 13, 2017 on Hotels
It was great...everybody helped and with a smile!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from jakarta, indonesia

Nice hotel with convenient location

Posted Apr 30, 2017
Out of few hotel I have stayed in London, Metropolitan Como is considered the best, from room Condition, services, friendly front office, and the convenience of location with near walking distance to oxford street and picadilly
5 out of 5
by Keith

Fantastic!

Posted Mar 27, 2017 on Hotels
Wonderful stay in the heart of London; concierge and all staff could not be better!
5 out of 5
by A verified traveler

Class

Posted Mar 24, 2017 on Hotels
Awesome hotel in an ideal location. Clean, modern and spacious. Will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris - France

Very nice clean hotel near all transportation.

Posted Mar 24, 2017
Pros: Clean and simple decor. Services.
Cons: I did not like NUBU Restaurant which is located in the hotel. The food was great. Hated the decor. The decor is good for a cheap Chinese restaurant.
Location: Restaurants and high end shopping. Near transportation.
Clean simple modern decor. Very helpful concierge desk. Helped on restaurant recommendations and theater ticket bookings. Near good resturants. In a high end location.