Ratings based on 387 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to Green Park

Posted Aug 8, 2017
Charming hotel, nice location, great cocktail bar
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Short stay in Dukes Hotel

Posted Aug 6, 2017
Pros: Position, cleanliness, staff, comfort & the history
Cons: Could have stayed longer
Location: Green Park, St James Palace, Regent Street, Burlington Arcade, Royal Academy of Art, The Ritz.
Only booked for one night for a theatre break. However long you stay will never be enough. 100% cleanliness which puts your mind at ease. Good position close to well known attractions, shops & parks. Staff go far & beyond to cater for your every whim.
Comment from Hotel Management
Aug 11, 2017 by Anita Reservations Supervisor, Hotel Management
Dear Sandra , Thank you for the wonderful feedback and for staying at DUKES LONDON , We look forward to your return Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

hidden British gem in Saint James

Posted Jul 21, 2017
This hotel embodies the essence of the British character like few others. Its location surrounded by palaces and houses of English royalty of past and present times completes the experience. We always stay here and find great comfort in its ability to stay deeply traditional whilst always achieving a level of quality at all levels that is second to none. You are in the true center of London when you stay at this hotel which allows one to experience some of the most beautiful parts of the city within a few minutes walk. The lobby bar is the best as are the martinis served within. The newly opened GBR restaurant was excellent with exemplary service and quality of food.
Comment from Hotel Management
Jul 24, 2017 by Anita , Hotel Management
Dear Franz , Thank you for choosing DUKES LONDON , and for taking the time and sharing with us with such positive feedback. We look forward to welcoming you back to DUKES LONDON Kind regards Anita Reservations Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
great traditional British hotel. wonderful staff, and great location. centrally located, but quiet and private.
Comment from Hotel Management
Jul 12, 2017 by DUKES LONDON Team, Hotel Management
Dear guest Thank you for choosing DUKES LONDON and for taking the time and providing us with your positive feedback. We look forward to welcoming you back to DUKES LONDON. Kind regards DUKES LONDON Team
4 out of 5
Recommended
for Everyone
by A verified traveler

A Gracious and Quiet Traditional British Hotel

Posted Jun 19, 2017
Pros: Wonderful reception and concierge staff, very quiet location, and only a five minute walk to the Green Park Tube station.
Cons: Expanded and faster restaurant service.
Location: An historic building in the heart of St. James. Within easy walking distance of many popular tourist sites.
I recently selected Dukes as my base for an eight day tour of historic London. I found it to be a great choice.
Comment from Hotel Management
Jul 12, 2017 by The DUKES LONDON team, Hotel Management
Dear Guest Thank you for choosing DUKES LONDON , and for taking the time to provide us with your wonderful feedback. Should you be in London again, we look forward to welcoming you back to DUKES LONDON. Kind regards The DUKES LONDON team
4 out of 5
Recommended
for Everyone
by A verified traveler from London

The traditional, beautiful hotel

Posted May 28, 2017
The location is excellent. The room was beautiful, but it was ground floor, so in the evening we were bothered loud voices which someone drunk outside.
Comment from Hotel Management
Jul 12, 2017 by DUKES LONDON, Hotel Management
Dear Guest, Thank you for choosing DUKES LONDON , and for your constructive feedback. We are glad to hear that the location and room was to your satisfication. Our apologies for the loud noises that you experienced on your stay. On your next visit please let us know so that we can allocate you a room on a higher floor. We look forward to welcoming you back to DUKES LONDON. Kind regards Anita
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to everything

Posted May 5, 2017
Had a great experience. Staff was courteous and friendly. All questions were addressed quickly. Had a small medical emergency and they assisted very promptly. I would stay there again and highly recommend the Hotel
5 out of 5
by LF Holdings

Edwardian Comfort and Privacy in St. James

Posted May 1, 2017 on Hotels
A fine example of Edwardian style and also extremely well run. Great staff. The neighborhood couldn't be better. A quiet corner in the middle of St. James.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wiesbaden

Great Hotel

Posted Apr 25, 2017
Pros: I loved the old building that the hotel has renovated. They left the old building charm while adding modern convinces.
Cons: Currently they are renovating their dining area that would serve dinner. cutrently, only breakfast is available.
Location: The hotel is only a couple of blocks from shopping, the Green Park tube station and the City Tour bus companies.
Dukes was a wonderful hotel, located close to shopping and the transit stops. The staff were lovely and always ready to be of assistance. I would not hesitate to stay there again.
2 out of 5
by A verified traveler

be careful when choosing a room

Posted Apr 8, 2017 on Hotels
very small room despite request made on arrival for decent sized accomodation. very noisy AC meant that sleep was poor as couldnt cool room appropriately. not satisfactory for a 5 star hotel