Ratings based on 128 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Sep 25, 2017
Excellent Hotel very good service rooms are very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
We loved this beautiful hotel and the unparalleled service of its staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

I can't go back to the other Mayfair hotels again.

Posted Aug 17, 2017
I have tried various hotels in St. James and Mayfair, always planning to splurge one day at The Connaught. The week finally arrived and I will never go back to the former hotels! Worth every pence. The location is perfect, the staff efficient but not stuffy. Chris, the concierge, was heroic and successful in a herculean task of finding a Sunday magazine 2 weeks old. The housekeeping staff was invisible while keeping the room tidy. I missed having a Nespresso machine in the room or coffee available in the lobby. Room service charge for coffee was exhorbitant so i went across the street to the Mount Strret Deli each morning for a delicious latte instead. Oh yes, you too could be lucky and see Michael Caine chatting up The Connaught doorman.
5 out of 5
by Paul

London's Best Hotel

Posted Jul 18, 2017 on Hotels
The most wonderful hotel in London. Really, there is no place else to stay.
5 out of 5
by Elizabeth C

Posted Jul 1, 2017 on Hotels
Wonderful hotel. Excellent location, service, food, rooms etc. Could not be better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb service

Posted Feb 28, 2017
Pros: Everything
Cons: The superior single room is small in the tradition of older English hotels. It is fine for a short stay but would upgrade for a longer visit.
Location: Convenient to everything in the West End.
Everything about the Connaught is wonderful but the best part is the superb staff.
5 out of 5
Recommended
for Couples
by A verified traveler

Superior Hotel, Excellent Staff, Top Notch Service

Posted Jan 30, 2017
Pros: I truly cannot say enough positive things about this hotel and the staff. We thoroughly enjoyed our stay and liked everything about the hotel!
From the moment we arrived until we checked out our expectations were continuously exceeded. The rooms, amenities and service were all first class. The staff was extremely friendly, helpful, and responsive to all of our needs. Our room was very clean when we arrived and the housekeeping staff ensured it was kept that way throughout our stay. Highly recommend this hotel for anyone looking for a Romantic Getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2017 on Orbitz
As winderful as 60 years ago when I first stayed there
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels