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Extremely nice hotel with a perfect location. Staff were very pleasant and eager to please. Room was updated and clean, except for the light fixtures, which, when ceiling lights were on, you could watch the bugs flying around inside and out. That was our only complaint.
Lovely hotel from stem to stern! Courteous and knowledgeable staff, expert bar tenders, terrific location, beautiful accomodations and nice service touches - perfect entry into London!
Stayed here for our wedding anniversary in a studio suite which was large And well equipped, received a bottle of champagne and strawberries in the room on arrival which was a nice touch! We went to the spa which was a bit of a disaster as their was a broken/smashed glass candle holder in the relax ...
This has been the most beautiful hotel we have stayed at by far. The staff are impeccable and can't do enough for you. We felt and were treat like royalty. Can't wait to go back. Food is amazing. When we arrived at 3.00 pm. Our room wasn't ready and we were immediately upgraded to a suite at no extra ...
Nice hotel, convenient location, walking distance to major points of interest. Rooms are comfortable and staff very nice. Would definitely consider staying again.
Location was close to Hyde Park, giving it that difference from the city, but close to the Tube and has its own bus station allowing access to be very easy. Room was clean, comfortable and view of the city was spectacular. I would definitely recommend staying here.
Upgraded to penthouse, couldn't have been happier. Nice view of Shepard's Market area, with small balconies. Fresh fruit was a nice touch given late arrival. Staff was very helpful and manager gave personal greeting.
Stayed there for two days had some business in the city only downfall was receptionist informed us that breakfast started at six am which was ideal for our purposes however on arriving found dining room closed as breakfast began at 6.30 am otherwise stay was a pleasant affair and I would use them ...
Welcoming, friendly and helpful staff. Excellent location for transport and access to local parks,restaurants and cafes. Comfortable room and quiet with easy check-in facilities.
The hotel location was perfect for a tourist in London.. nearby to the Tube and parks etc. Very helpful staff provided good suggestions for meals etc.
Stayed for 5 nights. Location was excellent. Close to shopping and restaurants. A stone's throw to Regent St and 5 mins walk to Oxford Circus tube. Staff were all friendly and professional. Marcus who greeted me on my late arrival was very welcoming and helpful. I stayed on the 2nd floor up two short ...
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