Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Texas

The staff delivers impeccable service.

Posted Oct 18, 2016
Pros: Winning bingo and blackjack games out by the pool were entertaining. The staff makes it eay to meet others through activities and tour arrangmeents.
Cons: I would have liked to have free wifi in my room.
Location: Our tour to the leather factory included handmade shoes, belts and surprises. I learned about the teuila making process and enjoyed different foods.
Our accomodations were in a studio at the Mayan Palace. The facilities were very nice but basic. We noticed the 1 bedroom included a kitchen area that we lacked and decided to upgrade when we return because everything else was great.
3 out of 5
by A verified traveler from Los Angeles California

Posted Oct 15, 2016
Location: Perfect location walking distance to the beach, food and shopping store.
Everything was great the only improvement needed is better beds that are more comfortable. Beds are really hard since tje mattress is laying over cement bed frame. Breakfast needs more of a variety not just cereal and toast bread.
3 out of 5
by A verified traveler

Posted Aug 23, 2016
Pros: la tranquilidad
Cons: mas habitaciones
buen servicio del personal, habitaciones limpias y muy agradable el ambiente
5 out of 5
by Ramon from Ca

Posted Jul 8, 2016 on Hotels
Very good
4 out of 5
by Omer from Saskatoon, Canada

Would stay there again, anytime.

Posted Mar 30, 2016 on Hotels
There to spend a couple days with very helpful staff assisting us.
1 out of 5
by A verified traveler from San Luis Potosí


Posted Apr 7, 2015
Pros: No esta en relación a lo que se pago.
Cons: Adecuar sus tarifas a cuestiones reales.
Location: Esta enuna avenida a un km de la playa más cercana.
Lamento mucho que no tengan seriedad en sus tratos. Como no puedo hablar de las tarifas que fueron un fraude.
5 out of 5
by A verified traveler from monterrey

la verdad una felicitacion enorme al personal

Posted Aug 6, 2014
Pros: el servicio y la ubicacion
Cons: la verdad solo uha ampliacion al comedor
Location: el malecon exelente ubicacion. y actividades el acuario los clavadistas y la trankilidad
que puedo decir atenciones al por mayor, comodidad, eficacia la verdad me la pase incre y espero ser cliente frecuente y regresar claro a la medida de mis posibilidades mil gracias por sus atenciones y estamos en contacto si DIOS permite