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Hotel Playa Mazatlan

Photo gallery for Hotel Playa Mazatlan

Primary image
On the beach, beach umbrellas, beach towels, beach volleyball
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Hotel Playa Mazatlan

Hotel Playa Mazatlan

3.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationSea Shell City Museum2 min walk
  • Popular LocationPunta Camaron Beach3 min walk
  • Popular LocationMonument to the Family10 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)35 min drive

Room options

About this area

Mazatlán

Located on the beach, Hotel Playa Mazatlan is in Zona Dorada, a walkable area in Mazatlán with good shopping. The area's natural beauty can be seen at Islands and Protected Areas of the Gulf of California and Punta Camaron Beach, while Sea Shell City Museum and Angela Peralta Theater are cultural highlights. Traveling with kids? Consider Mazatlan Aquarium and Mazagua Aquatic Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Sea Shell City Museum - 2 min walk
  • Punta Camaron Beach - 3 min walk
  • Monument to the Family - 10 min walk
  • El Cid Country Club Golf Course - 9 min drive
  • Teodoro Mariscal Stadium - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • Zab Thai - 2 min walk
  • Lucky B's - 2 min walk
  • Panama - 3 min walk
  • Taco Time - 5 min walk
  • Dolce Mami - 5 min walk

About this property

Hotel Playa Mazatlan

3-star family-friendly hotel in the heart of Zona Dorada
You can look forward to a water park, a swim-up bar, and a beach bar at Hotel Playa Mazatlan. With a beachfront location, beachfront dining, and beach umbrellas, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a body wrap, and aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and ocean views. Enjoy the gym, as well as activities like beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A front desk safe, an elevator, and a gift shop
  • Luggage storage, a porter/bellhop, and a billiards/pool table
  • Guest reviews say great things about the beach locale
Room features
All guestrooms at Hotel Playa Mazatlan offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Balconies or patios, childcare services, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • La Terraza
  • Casa Roberto
  • Georginis Restaurant
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

83% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Playa Mazatlan have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Playa Mazatlan?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on Oct 16, 2022 start from $86.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa Mazatlan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Playa Mazatlan?

Self parking is free at this property.

What time is check-in at Hotel Playa Mazatlan?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Playa Mazatlan?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Playa Mazatlan?

Some rate plans available at this property are all-inclusive.

Where is Hotel Playa Mazatlan located?

Nestled on the beach, this Zona Dorada hotel is within a 5-minute walk of Playa Brujas, Punta Camaron Beach, and Islas de Mazatlan Ecological Reserve. Sea Shell City Museum and Islands and Protected Areas of the Gulf of California are also within 5 minutes.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 455 out of 1000 reviews
5 - Excellent 46%
Rating 4 - Good. 324 out of 1000 reviews
4 - Good 32%
Rating 3 - Okay. 118 out of 1000 reviews
3 - Okay 12%
Rating 2 - Poor. 60 out of 1000 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 1000 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Francisco
Liked: Cleanliness, staff & service
Ok
Stayed 4 nights in Aug 2022

5/5 Excellent

Maria
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto and staff from Georgianos Restaurant were amazing! They took the time to provide an excellent service. The entire staff was very friendly and accommodating! Highly recommended!!☺️
Stayed 4 nights in Jul 2022

4/5 Good

Cesar
Traveled with family
Liked: Cleanliness, staff & service
I
Stayed 3 nights in Jul 2022

4/5 Good

Stephanie
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and beach area! We didn’t think the food was that great and wouldn’t do all inclusive again because of this, but we would stay there again. I just wish the rooms had mini fridges. Other than that the property is great and really convenient to be able to walk to restaurants and little shops!
Stayed 3 nights in Jul 2022

3/5 Okay

Lorena
Traveled with family
Liked: Cleanliness
Disliked: Amenities
Big property, pools warm with a weather of 90 outside not pleasing. Bad customer service, didnt offer any info on ammenities and to bad attitude if you asked about anything. Only thing that was good was super cold a/c in room.
Stayed 4 nights in Jul 2022

1/5 Terrible

Erika
Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel was really rude and not helpful. The food was not good at all either and staff did not follow covid protocols that were enforcing to vositors
Stayed 3 nights in Jul 2022

1/5 Terrible

PATRICIA
Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in and check out was horrible. Personnel is rude and doesn’t care about their guests. Their was one employee by the hamburger snack bar that was even talking about guests in front of me while I was getting my hamburger. I ve been their 3 times and each time the service gets worse, I don’t recommend this hotel at all because of the staff, the location and beach is great but employees need to get trained to be more courteous and professional. The only employee that was good and cared about his guests was Juan at the Al carta restaurant otherwise everyone is rude and not helpful. When I checked out I told a lady that the service was bad and she said she didn’t care and have a nice day. I never write reviews, this would be my first but I had such a bad experience I don’t want someone else to have the same experience.
Stayed 3 nights in Jul 2022

4/5 Good

Jeffry E
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Restaurants serve food that is good to excellent. Staff--without exception--is helpful and kind. Shows are very good. Live music, good. Only place for significant improvement is the beach area . . . they do a mediocre job of cleaning. Sand is stuck to food/beverage spills from previous days on the chairs/tables (beach area). The hotel does provide hand cleaner and spray sanitizer if guests choose to use them for table/chair self-service cleaning. Other areas of the hotel are spotlessly clean. In particular, the rooms are VERY clean.
Stayed 6 nights in Jun 2022

5/5 Excellent

Hiram, Lake Stevens
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at HPM. Staff was friendly and property was in great condition. Food was great, although we only tried the snack bar as we didn’t have the all inclusive package. Pools were very nice and so was the beach area. Room was adequate for our needs and had a great ocean view. We had bands playing every evening on the beach, which were a little loud, but the balcony door was soundproof so no big deal. I would definitely stay again.
Stayed 6 nights in Jun 2022

5/5 Excellent