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Everything was very nice. A hot tub would have been nice and the pool a tad warmer. Otherwise I liked everything about it.
We had a very pleasant stay at the Inn, staff like Omar and Alex were great! The room was simple and clean, the mattress and pillows, were very comfortable. I felt very safe there and the rest of the staff were very kind and trustworthy.
Loved my stay from the friendliness when I entered to my exit. Excellent stay! This hotel is very nice clean and friendly the beds are very comfortable and the staff were great. Great job! Definitely would stay here again
location, location. Close to where we wanted to be.
We enjoyed our experience at this hotel. Spent 14 days there and any issues that arose were quickly dealt with, i.e. blender did not work and was promptly replaced, reset the Wi-Fi.
Had a good time... will go back to same hotel.. Had good experience, good staff
OK. could do better having staff help you out. front desk staff was good, everybody else not very helpful. reservation stated cribs available, but was told they dont have ANY cribs at the hotel.
Good hotel with a small pool, bar and decent restaurant
This hotel is situated on the heart of the Zona Dorada. We really enjoyed our stay! Overall the hotel is great, housekeeping needs some training as they failed to clean our room twice and once forgot to leave towels.
Very nice hotel. Brand new. On the open with awesome pool.
Stairs quite worn, and a long way to third floor.. After leaving bags in storage for 3 pm departure, staff was most un accommodating. Had to get our own bags and find our own cab.
Everything was good, the only thing I didn’t like is no parking for vehicles.
Nice resort. Nice restaurant with real Mexican music next to the main pool. Great view of the beach. Safe. No complaints.
The room is nice, but minimum of "extras". No ice machine...we had to go buy ice at the bar downstairs. Likewise, no water in the room. Lovely terrace that overlooks the Sea....beautiful view. the room service was the best I have ever had! Food was fantastic and huge proportions. the people here ...
It’s an amazing place to be! Very luxurious and Comfortable. The only thing I didn't appreciate was the hidden fees and the wrongfully given info about hrs of locations on site and expired menus in tbe room hotel. Other than that it was a very nice experience with my Family.
Overall great experience. Cons:Beds and pillows were uncomfortable-bed is too hard and pillows are flat. Came home with severe back pain. Pros:Good customer service!! Great location!!
This was our first time to Mazatlan and booked this hotel because we could not get into our timeshare on the first 2 nights of our vacation. Took the boat to the island. (The people were awesome in helping us find our way there). Checked in late and woke up to peace and quiet. The bed was a harder ...
We had issues with not getting the type of room we had booked, even though we had booked it last August. A few days into our stay there was a awful fumes entering our room my wife had trouble breathing. The assistant manager on shift switched us to another room right away. That was great. The rest ...
Good location for my business needs and for ocean view and leisure.
This is not a resort hotel where you walk right outside to the beach but it's right next to the main street of the Golden Zone. It's walking distance to everything. The staff was very friendly. I asked the maid lady if they have a refrigerator for rent and they said no but she went out of her way ...
Some globe-trotters choose hotels based on location, but others book by name. And thanks to Expedia you don’t have to pick. It is why we offer such an expansive range of Independent hotels in Mazatlan, Sinaloa. Known for well-appointed rooms and friendly, personalized service, each of the top Independent Mazatlan hotels guarantees an unparalleled level of comfort and quality.
You’ll find best-in-class amenities like clean rooms and quiet atmospheres, and some Mazatlan Independent locations may even offer extra little benefits and discounts for frequent travelers.