2 outdoor pools, sun loungers
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Reviews of Las Flores Beach Resort

3 out of 5
Las Flores Beach Resort
Avenida Playa Gaviotas 212, Zona Dorada, Mazatlán, SIN

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 818 reviews" "
Rating 8 - Good. 285 out of 818 reviews" "
Rating 6 - Okay. 131 out of 818 reviews" "
Rating 4 - Poor. 70 out of 818 reviews" "
Rating 2 - Terrible. 53 out of 818 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely great value. Don’t consider anything else
Stayed 7 nights in Apr 2024

8/10 Good

Doreen Lucia, Sturgeon County

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We liked the location of the property. So many restaurants near by and lots to see and do. The only downfall is the Bandas playing on the beach. They are so loud and we really couldn't call it music that they were playing. They made sitting on the beach almost unbearable. It was so loud that there was no way you could have a nice relaxing afternoon on the beach. They should be restricted to playing away from the beach. Not sure where they should play but definately not there. Also when we asked for chairs to be brought down to the beach we were often told there weren't any but yet when people from the cruise ships came to the beach they found all kinds of chairs for them. We paid to stay at the resort but felt that we didn't matter.
Stayed 28 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff and a great location
Stayed 6 nights in Mar 2024

4/10 Poor

Jose manuel flores

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and very incomfortable beds.the fridge didn’t work.too expensive for that place
Stayed 1 night in Mar 2024

6/10 Okay

Vern

Traveled with partner
The first room they showed us, we rejected. It was very old , broken furniture. The next one had been updated with the same layout, but had to pay extra to stay in it. Also the beds were very hard. Other than that they kept it very clean everyday and was ok
Stayed 14 nights in Feb 2024

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,overall a nice stay
Stayed 1 night in Feb 2024

10/10 Excellent

Peggy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an upgrade in pillows and mattresses. Mattress was very firm but maybe that is a matter of preference.
Stayed 7 nights in Jan 2024

8/10 Good

Jaqueline

Liked: Staff & service, amenities
Stayed 3 nights in Jan 2024

8/10 Good

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrything nice please to stay
Stayed 1 night in Jan 2024

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place cost the same as the Marriot. I wasn’t able to cancel 24hrs before check in. Therefore I took the risk but the place is very bad. Will never go back neither recommend.
Stayed 4 nights in Dec 2023

8/10 Good

Angel

Stayed 3 nights in Dec 2023

8/10 Good

Aida

Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beach front, walkable to shops and restaurants. Staff are friendly and helpful. Wifi was on and off at the beginning of our stay. Beachfront can get noisy when the bands start in the afternoon and the hotel gets very busy when cruise ships come in. Older hotel but very clean and comfortable. Enjoyed our stay!
Stayed 21 nights in Nov 2023

2/10 Terrible

DANNY MICHAEL, LYNNWOOD

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had no hot water and very low water pressure. Came back one afternoon and are room smelled like an outhouse on a hot summer day. We had to move to another resort and have all of our clothes washed to get the smell out.
Stayed 11 nights in Nov 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and excellent service
Stayed 3 nights in Nov 2023

6/10 Okay

Meherulla, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazingly helpful, accommodating and polite. cleanliness was good. have one restaurant but many dinning options are withing safe walking distance, beach location was very convenient. We did not like the beds, beds were hard, so did not get good sleep, staff tried their best to put foam cushion to accommodate but still was hard for us to get a good sleep, also the all night Mariachi availability was a sleep disruption. Bathrooms were very small, safe deposit boxes at the reception area, beach towels not available before 10 AM, so it is good idea to get the towel day before to get a good beach umbrella in the morning. It is an old resort but with best they can do modern twist. They certainly need to upgrade wifi, it was very slow. My hat off to a very polite and helpfull staff, Ana was very great also the restaurant steff.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I required or requested was taken by very helpful staff.
Stayed 17 nights in Oct 2023

10/10 Excellent

Ruben

Stayed 1 night in Nov 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
I have stayed at this facility several times. It is a perfect location for my needs. The rooms are dated and need to be updated. I have been told that they have updated some rooms, so possibly that will continue.
Stayed 13 nights in Oct 2023

2/10 Terrible

Freddy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We have insects and cockroaches in our room. Also, the AC was not working. They moved us from two different rooms. I wasted more time moving around then having a pleasant small get away. I also got over charge by one of the waiters and had to talk to the supervisor to get my right check
Stayed 1 night in Nov 2023

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from SUITES LAS FLORES BEACH MAZATLAN on Nov 2, 2023
Muchas gracias por su puntuación, agradecemos el tomar en cuenta nuestra propiedad.

10/10 Excellent

Demetrius

Stayed 4 nights in Oct 2023
Response from SUITES LAS FLORES BEACH MAZATLAN on Nov 2, 2023
En Suites Las Flores Beach Mazatlán, los esperamos en sus próximas vacaciones…

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Front Desk Service
Beautiful view of the ocean thanks to the person who registered us. Wish the phone was working as had a question. Reported the phone problem and it was noted to correct. Great front desk.
Stayed 1 night in Aug 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here! The staff are rude and unfriendly. The hotel is disgusting and dirty! Save you money and don’t book here.
Stayed 5 nights in Aug 2023

10/10 Excellent

Lilia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 7 nights in Aug 2023

2/10 Terrible

rosana

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had roaches andmold
Stayed 3 nights in Aug 2023

6/10 Okay

Miguel

Traveled with group, Traveled with family
Average place
Stayed 4 nights in Jul 2023

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Miriam

Stayed 5 nights in Jul 2023

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The 2 elevators were slow with minimum capacity of 2 people. We upgraded room to a king suite with jacuzzi on the balcony, the jets on the jacuzzi did not work and the mattress was brick hard. The view was outstanding, the staff was very friendly and there is a lot of shops and dining options close by. I like this part of Mazatlán but I would choose a different hotel if I could do this trip over . My 6th trip to Mazatlan, I would
Stayed 7 nights in Jul 2023

8/10 Good

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Sergio

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the entire property. Close to other stores for shopping and restaurants close by to go get food. Rooms were excellent, had excellent ac conditioning and they were clean. A thing we didn’t like is that the elevators were always taking too much time for people to get to their rooms. We end up having to go through stairs to get there fast to leave our luggage and everything else. Hopefully it can improve transportation to the rooms.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Really outstanding for family Beautiful views Excellent locations Right on beach Not noisy at night We we’re there in July Restaurant outstanding Staff really nice Bathrooms could use upgrading as could elevator but that’s nitpicking Definitely would slot at again
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso hotel! Definitivamente vuelvo con mi familia.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach was very calm, no big waves.
Stayed 4 nights in Jun 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location restaurant communication
Stayed 2 nights in May 2023

2/10 Terrible

Imelda

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Two of the three rooms had roaches, cucarachas.Also Only one of 4 elevators was working Bad experience.
Stayed 3 nights in Apr 2023

10/10 Excellent

Heather

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Valentine's Day spot! We will be back. The hot tub rooms are amazing! Best view of the beach and you can enjoy the privacy of having your own mini pool (does take forever to fill up and was a little dirty but its expected with wind/sand). Our room had a kitchen and a full table and living room area to relax during our stay. Would recommend to anyone looking for a good deal on a hotel close to the action. Close to Panama making it a quick and easy walk.

8/10 Good

Oscar

Stayed 2 nights in Apr 2023

2/10 Terrible

Freddy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody wanted to help us i wouldn't stay here again
Stayed 4 nights in Apr 2023

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower no to much water something os wrong a little be or water come out
Stayed 2 nights in Apr 2023

10/10 Excellent

Valeria

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Mar 2023

10/10 Excellent

Samantha

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price. Very helpful staff!! I would stay in a suite with kitchen again!!
Stayed 10 nights in Mar 2023

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price and the staff was very friendly and helpful. Rooms were perfect for my family's needs. Refrigerator wasn't working when we got to the room and maintenance came fast and resolved the problem with in minutes. Everyone made us feel very welcome. Thanks for a great stay.
Stayed 2 nights in Mar 2023

8/10 Good

Brian Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Berto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
MANAGER..Analilia Barron **ABUSEPOWER ** she Need training bad costume service Need Respect costume . 🙂 Nice hotel excelent location &safe. Super nice Room.view beach 🏖️Hotel todos super bien bonita Vita a la playa cuarto con cocina y buena locación 😭 pero la gerente ANALILIA B. abusa del poder no sabe controlar un pequeño ploblema
Stayed 15 nights in Feb 2023

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
it was in the middle of every thing
Stayed 21 nights in Feb 2023

8/10 Good

Berto

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023