Ratings based on 147 Verified Reviews

3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Texas

Mision Mazatlán

Posted Mar 20, 2017
Pros: Location. Pool.
Cons: Mattress sheets. Condition and # of Towels per room.
Location: There is plenty of restaurants around. You can also walk on the beach. A pharmacy and an Oxxo (convenience store) just across the street is great.
Hotel location is very good, unfortunately hotel feel outdated. Room sheets and towels are old. We were 4 people in my room and they only gave us 2 towels, you had to order two more + a hand towel. WiFi can be found throughout the hotel but it does not connect you to the internet, and when it does, connection is choppy and not greater than 1.5mbps. Breakfast at the hotel's restaurant is good, but avoid it for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Right on the beach and very friendly staff

Posted Nov 29, 2016
Pros: The view and the friendliness of the staff.
Cons: The beds were not the most comfortable and the shower backed up a,little.
Location: It was a 15 minute ride into town in a pulmonia, one of the motorized golf carts that go up and down the 8 kilometer seafront.
We stayed here for 3 nights over Thanksgiving and loved it. The view was incredible - we could see the whole bay, the islands, the sunset. People were playing volleyball, soccer and banda music on the beach below. The hotel was on the sand - we fell out of bed onto our beach chairs under the palapa. The snack bar served good lunches, and the buffet and room service breakfasts were great. I bought a painting and needed to get the canvas home to the US, and the staff took it to the kitchens and carefully wrapped it for me.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 8, 2016
Pros: Everything
Location: Good
Very good condition, location and personal, close to everything, good hotel
Comment from Hotel Management
Nov 11, 2016 by Gerente, Hotel Management
Dear Guest   We appreciate your comments and we are pleased you enjoyed your stay with us. We wait for you again. We are under your command. Cecilia Luviano General Manager Hotel Mision Mazatlán
3 out of 5
by A verified traveler from B

Close to the beach and good customer service

Posted Oct 8, 2016 on CheapTickets
Staying next to the beach, price range was expected. Customer service was great and housekeeper(Elvia) did a great job. I was not surprised this hotel needs remodeling including new towels and bed sheets. I was there for a wedding and reception was superb with great food, catering and music. I felt bad for the hotel guest because the bride had a live banda with loud... music until 2am and yes you could hear the music all over hotel. Overall this is a good hotel if your just there to sleep with easy access to the beach with lawn chairs and shade. Make sure there's no loud events when you stay.
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Estimado huésped: Esperamos haber cubierto sus expectativas. Cordialmente Cecilia Luviano Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, California

My stay at the Mision , I would give it a 4 star.

Posted Aug 22, 2016
Pros: The view, the atmosphere.
Location: Once on the main street everything is close by.
This was my first time in Mazatlan. The Mision Hotel was wonderful. Everyone there was very helpful and pleasant. The hotel was very clean and right on the beach. I would definitely come back to this hotel the next time I come.
Comment from Hotel Management
Aug 24, 2016 by Gerente, Hotel Management
Dear Guest, thank you very much for sharing your comments. We will be pleased to be your host again anytime. Best regards, Cecilia Luviano Gerencia General Hotel Misión Mazatlán
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2016 on Hotels
4 out of 5
by Jose I

This traveler left a rating score only Posted Feb 8, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

Posted Oct 12, 2015
Wonderful people,very nice hotel I'll be back again.
Comment from Hotel Management
Oct 13, 2015 by Gerente, Hotel Management
Dear JESSY Thank you for your comments We are pleased you enjoy being with us. You will always be welcome anytime Cordially Cecilia Luviano Hotel Misión Mazatlán Manager
2 out of 5
by A verified traveler

Posted Aug 22, 2015 on Hotels
The hotel needs upgrading and repairs.The hotel looks better from the outside than the inside of the room. Management needs to take care of the repairs bc it makes the hotel look cheap.
Comment from Hotel Management
Oct 31, 2015 by Federico, Hotel Management
Dear Traveler We are working on improving our facilities. Please, let us be your guest in future and show you better rooms . Cordially Cecilia Luviano Hotel Mision Mazatlan Manager