Really nice with a few caveats
Posted Oct 26, 2016 on Orbitz
Overall the hotel/timeshare is beautiful. The grounds are a step above any all-inclusive to which I've been. The stone work is made to look ancient, the abundant plants are well-maintained, and the pools are clean and beautiful. An oddity we noticed was that they pipe in bird noises via hidden speakers. Strange, considering there are real birds around.
The buffet dining had overall good food. I am lactose intolerant and there still were plenty of choices. Some dishes were excellent, but some had a lot of salt. I figured that with the high humidity, it is a necessity to get enough sodium in your diet.
The room was spacious and clean, and well cleaned daily. There was a smoker somewhere near us though, and the smoke would permeate the room at times.
Service was either exceptional or we were ignored, although mostly exceptional. Even at the buffet, they would put your napkin in your lap for you and get you drinks before you went to get food.
Nightly entertainment was virtually non-existent. One night they had a mariachi band play during dinner and then a few dancers came out for a bit but that was it.