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Get an overview of this hotelBeachfront, with full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Nestled on the beach, this La Florida resort is within a 10-minute walk of Mazagua Aquatic Park, Cerritos Beach, and Witches Beach. Mazatlan International Center is 2.6 mi (4.2 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Riu Emerald Bay All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room Amenities

All 716 rooms offer WiFi, minibars, and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, ceiling fans, and hair dryers.

Languages Spoken

Riu Emerald Bay All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities

  • Fitness facilities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Resort Amenities

Riu Emerald Bay All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Emerald Bay All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the resort's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a swim-up bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 28594 square feet (2656.466 square meters) include conference space. This all-inclusive resort also offers a children's pool, a nightclub, and a rooftop terrace. Onsite self parking is complimentary.

Riu Emerald Bay All Inclusive has designated areas for smoking.

  • Express check-in 
  • Number of outdoor pools - 3 
  • Babysitting or childcare 
  • Elevator/lift 
  • Children's club 
  • Poolside bar 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Computer station 
  • Conference space size (meters) - 2656.466 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 716 
  • Number of floors - 20 
  • Rooftop terrace 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Swim-up bar 
  • Free breakfast 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's club (free) 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 4 
  • Conference space size (feet) - 28594 
  • Television in common areas 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms:

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Flat-panel TV 
  • Free bottled water 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • Satellite TV service 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Riu Emerald Bay All Inclusive has 4 restaurants on site.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Parasailing nearby 
  • Mountain biking nearby 
  • Volleyball on site 
  • Kayaking on site 
  • Water skiing on site 
  • Windsurfing on site 
  • Playground on site 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

Renova Spa has 6 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 6 
  • Minimum age to access spa is 18 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Special check-in instructions:

There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 190 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Emerald Bay Riu
  • Riu Emerald
  • Riu Emerald Bay
  • Riu Emerald Bay All Inclusive
  • Riu Emerald Bay All Inclusive Mazatlan
  • Riu Emerald Bay Mazatlan

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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