Dream Palace Hotel Mbale

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Dream Palace Hotel Mbale

Dream Palace Hotel Mbale

3.0 star property

4.0/5 Very Good

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
7 Bwayo Crescent, off Wanale Road, Mbale

Explore the area

  • Popular LocationLivingStone International University9 min drive
  • Popular LocationMt Elgon Waterfall13 min drive
  • Popular LocationWanale Cliff29 min drive

Choose dates to view prices

About this area


Dream Palace Hotel Mbale is located in Mbale. The area's natural beauty can be seen at Mt Elgon Waterfall and Wanale Cliff.

What's nearby

  • LivingStone International University - 9 min drive
  • Mt Elgon Waterfall - 13 min drive
  • Wanale Cliff - 29 min drive
  • Tororo Rock - 44 min drive
  • Sipi Falls - 91 min drive


  • Thatch gardens - 6 min walk
  • Inspire Africa Cafe - 17 min walk
  • Endiro Coffee - 18 min walk
  • Casa del Turista;Eco Shamba Cafe - 19 min walk
  • Cafe arabica - 19 min walk

About this property

Dream Palace Hotel Mbale

3-star hotel
Consider a stay at Dream Palace Hotel Mbale and take advantage of a roundtrip airport shuttle, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Concierge services, luggage storage, and smoke-free premises
  • Tour/ticket assistance, free newspapers, and meeting rooms
  • Barbecue grills, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All 15 rooms have amenities such as free WiFi and safes, as well as free bottled water and room service.
Other amenities include:
  • Rainfall showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities


  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Raised toilet seat


  • Smoke-free property

Room amenities


  • Free toiletries
  • Rainfall showerhead
  • Shower


  • Cable channels
  • TV

Food and drink

  • Free bottled water


  • Desk
  • Safe

Similar properties

See similar properties



Check-in from 10:00 AM - 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale

Frequently asked questions

Is Dream Palace Hotel Mbale pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Dream Palace Hotel Mbale?

As of Aug 18, 2022, prices found for a 1-night stay for 2 adults at Dream Palace Hotel Mbale on Aug 20, 2022 start from $36.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dream Palace Hotel Mbale?

This property doesn't offer parking.

What time is check-in at Dream Palace Hotel Mbale?

Check-in is from 10:00 AM - 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Dream Palace Hotel Mbale?

Check-out is at 11 AM.

Does Dream Palace Hotel Mbale provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Dream Palace Hotel Mbale located?

Situated in Mbale, this hotel is 2.1 mi (3.3 km) from LivingStone International University and within 12 mi (20 km) of Mt Elgon Waterfall and Wanale Cliff. Tororo Rock is 28.5 mi (45.9 km) away.

Can I cancel my reservation for free at Dream Palace Hotel Mbale and receive a full refund?

Yes, Dream Palace Hotel Mbale offers free cancellation on select room rates, because flexibility matters! Please refer to Dream Palace Hotel Mbale cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very Good

Rating 5 - Excellent. 0 out of 2 reviews
5 - Excellent 0%
Rating 4 - Good. 2 out of 2 reviews
4 - Good 100%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 2 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel; Bad Hotels.com Reservation System
The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019