Mbale Resort Hotel

Photo gallery for Mbale Resort Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Executive Twin Room | Terrace/patio

Overview of Mbale Resort Hotel

Mbale Resort Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Plot 50 Bunghokho Road, Mbale, 1621

Explore the area

  • Popular LocationLivingStone International University5 min drive
  • Popular LocationMt Elgon Waterfall12 min drive
  • Popular LocationWanale Cliff27 min drive

Choose dates to view prices

About this area

Mbale

Mbale Resort Hotel is located in Mbale. The area's natural beauty can be seen at Mt Elgon Waterfall and Wanale Cliff.

What's nearby

  • LivingStone International University - 5 min drive
  • Mt Elgon Waterfall - 12 min drive
  • Wanale Cliff - 27 min drive
  • Sipi Falls - 77 min drive
  • Mount Elgon National Park - 84 min drive

Restaurants

  • Thatch gardens - 14 min walk
  • Inspire Africa Cafe - 3 min drive
  • Endiro Coffee - 4 min drive
  • Rest Ville Hotel - 4 min drive
  • Casa del Turista;Eco Shamba Cafe - 4 min drive

About this property

Mbale Resort Hotel

Luxury hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Mbale Resort Hotel offers 93 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. This Mbale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, KARIBU HEALTH CLUB AND SPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Mbale Resort Hotel Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel Mbale

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 9 out of 14 reviews
5 - Excellent 64%
Rating 4 - Good. 4 out of 14 reviews
4 - Good 29%
Rating 3 - Okay. 1 out of 14 reviews
3 - Okay 7%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.4/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.
Stayed 2 nights in Jan 2022

4/5 Good

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA Mom
Stayed 5 nights in May 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Mbale resort Hotel
Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel
wardrobe
Stayed 1 night in May 2021