Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Ohio

Overnight Stay

Posted May 22, 2016
Pros: The price. The breakfast was okay.
Cons: Room condition, there is wallpaper falling off of the walls and I noticed stains on the bedskirt. Attention to detail of the custodial staff.
Location: There are a handful of franchises to eat at and a Pizza Hut in walking distance. The staff was not friendly their and the pizza was okay.
I selected this hotel after reading many recent reviews where people where happy and were looking for the same experience I was in that I needed a place to sleep.When we checked in, the process went quickly, but as soon as we went to the room, it smelled musty.We kept the air conditioner on to help, but we had issues with the air conditioner settings and also the front panel fell off.Then, I noticed a large dead beetle on the floor. I wish it hadn't because I noticed the panel was dusty, as were many parts of the room. In the bathroom there was long hair on the floor. A large issue was attention to detail with the staff.Looking at the price, I figured we would get what we paid for.When we asked the person at the front desk for a dinner suggestion, she couldn't give us any.That morning, I was packing my items and saw something move on the pillow. It was a small insect, so I grabbed a tissue to kill it. After killing it and seeing the blood, I knew it was a bed bug. There was only one, but I was still disappointed after all of the shortcomings the night before with the staff and also the condition of the room. I was dismissed by the worker, she just asked me if I was sure, which I was, and that she would send housekeeping to clean the room. No apology or anything. I was not looking for a free room, but some ability to show remorse would have been appreciated. My advice would be to pay the extra $50 and stay at one the more accredited hotels in the area.
5 out of 5
by A verified traveler

Great hotel in McAlester!

Posted May 2, 2016
This is a great hotel and a great staff - exceeded my expectations. Nice beds, clean rooms. 24 hour coffee and free breakfast is a bonus!
5 out of 5
by Maria from Shawnee

Great hotel

Posted Apr 24, 2016 on Hotels
We stayed here to visit Robbers Cave for the weekend. I was very happy with the hotel.it was nice quiet, smoke free, and the staff were all friendly. I would use this hotel again any time.
3 out of 5
by A verified traveler

Nice Hotel

Posted Apr 13, 2016 on Orbitz
Pros: The breakfast bar was nice, include DIY waffles with other hot food items like bacon, egg and gravy.
Cons: The rooms could use some cosmetic cleaning and updating.
The hotel was good for the price and we had a great breakfast, and the hotel staff was nice. The rooms are a bit dated and could be fixed. the room appeared to be clean but there where some areas that looked neglected.
4 out of 5
by Tammy from Rockwall, TX

Better than expected

Posted Apr 9, 2016 on Hotels
The room was awesome & the bed really comfortable.
4 out of 5
by Robert from Lexington Okla

Great place to stay

Posted Apr 8, 2016 on Hotels
I stay here for work
4 out of 5
by Terrance

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
5 out of 5
by luis alberto from Houston, TX

Francamente recomendable

Posted Apr 4, 2016 on Hotels
Bien en general.Solo estuvimos una noche pero la habitacion era grande, espaciosa, bien acondicionada y realmente tranquila para poder descansar. El desayuno estupendo y variado y el personal del establecimiento excelente, amable y eficiente (tuvimos un problema de registro que solventaron rapidamente y en el desayuno estuvieron realmente atentos). Lo recomiendo especialmente
4 out of 5
by A verified traveler from okc

Nice, clean hotel and easy to find.

Posted Mar 28, 2016
This hotel is clean, quiet, easy to find and the staff is great. The bed is very comfortable.