Ratings based on 202 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Denton, TX

great except NO BREAKFAST and no mention of it.

Posted Nov 17, 2017
Pros: cleanliness and efficiency of staff
Cons: Supply some sort of breakfast; cold cereal and milk would even have been nice... nothing was said about NO breakfast until we ask the next morning...
Location: location was fine, just a little weird; 'behind' a Lowe's?
All was great, but NO breakfast, of any type? At no time during our research and processing of this contract were we told that there would be no breakfast. This is the 1st hotel of the 75+, that we have stayed in where no breakfast of any kind was offered. The deposit was also not mentioned during our acquiring of this room... that too was a great surprise to us.
Comment from Hotel Management
Nov 20, 2017 by TAMMY KETCHUM, GM, Hotel Management
Thank you for your comments. We appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idabel

Posted Nov 12, 2017
Cons: Nothing.
Location: There is shopping and restaurants close by.
The hotel room was clean , is in a good location, the front desk staff was very friendly. The room was well equipped with a kitchenette.
Comment from Hotel Management
Nov 13, 2017 by Tammy Ketchum, GM, Hotel Management
Thank you so much David. WE appreciate the great review.
5 out of 5
Recommended
for Everyone
by A verified traveler from SPRINGFIELD mo

Very nice hotel

Posted Nov 9, 2017
The staf f was very friendly I would stay again It was very vlean
Comment from Hotel Management
Nov 13, 2017 by Tammy Ketchum, GM, Hotel Management
Thank you so much for the great review. Please come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great central location

Posted Oct 23, 2017
Easy on and off the highway. Nestled behind Lowe’s, so difficult to see from highway. Quiet facility and friendly staff. Had some drainage concerns, when upper room tub drained our sink made a gurgling sound and water backed up into our sink. Staff offered to move us to another room when we reported the issue.
Comment from Hotel Management
Nov 14, 2017 by Tammy Ketchum, GM, Hotel Management
Thank you so much for the great review. Your comments are so appreciated. Please come back any time. Tammy Ketchum, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Powderly, Texas

Nice, new hotel convenient to restaurants and shop

Posted Oct 22, 2017
All conveniences and amenities were provided. Location was good. Only complaint would be no breakfast offered. Price was really good.
Comment from Hotel Management
Nov 20, 2017 by TAMMY KETCHUM, GM, Hotel Management
Thank you for your comments. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Very mice for the price clean and affordable would stay there again
Comment from Hotel Management
Nov 14, 2017 by Tammy Ketchum, GM, Hotel Management
Thank you for the review. We appreciate your business. Sincerely, Tammy Ketchum, GM
4 out of 5
by Trey

Very clean!!

Posted Sep 9, 2017 on Hotels
Very nice staff. Rooms were very clean. I will stay here again for sure.
Comment from Hotel Management
Sep 18, 2017
Thank you so much. We appreciate your business. Please come again.
1 out of 5
by A verified traveler

total confusion

Posted Sep 7, 2017
we never stayed there. the lady at the front desk said we did not have a confirmed reservation, and did not have any rooms available without reservation. I even tried to show her my confirmation number. so expedia who dropped the ball?
Comment from Hotel Management
Sep 18, 2017 by Tammy Ketchum, GM, Hotel Management
I am so sorry about the confusion on Labor Day Weekend. We appreciate your business. I am so sorry we were so booked up. Please try another time I am sure you would be pleased with our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from MS

Posted Sep 5, 2017
The hotel staff were very friendly and helpful. The location wasn't ideal but it was very quiet.
Comment from Hotel Management
Sep 18, 2017 by Tammy Ketchum, GM, Hotel Management
Please come back and visit us any time. We appreciate your business.
5 out of 5
by Sarah

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Please come back and visit any time. Thank you! Tammy Ketchum,GM