Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Best Western Town Center Inn

2.5 out of 5
Best Western Town Center Inn
1005 Fairfield Blvd at Expressway 83, Weslaco, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 781 reviews" "
Rating 8 - Good. 198 out of 781 reviews" "
Rating 6 - Okay. 65 out of 781 reviews" "
Rating 4 - Poor. 35 out of 781 reviews" "
Rating 2 - Terrible. 37 out of 781 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly helpful service, good breakfast, very clean facility.
Stayed 14 nights in Jan 2024
Response from BW on Mar 11, 2024
Hello Douglas Allen !Thank you for staying with us!BEST WESTERNTown Center InnGeneral ManagerGeorge Sandoval

6/10 Okay

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
could hear other people talking in the hallways and both rooms next door. Too much noise. Bathroom door had a very load squeeking noise..Every time its open and closed. But the staff was wonderful and kind.
Stayed 2 nights in Feb 2024
Response from BW on Mar 11, 2024
Hello Delores,Thank you for staying with us and for providing us with some feedback. BEST WESTERNTown Center InnGeneral ManagerGeorge Sandoval

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from BW on Mar 11, 2024
Hello Tammy !Thank you for taking the time to rate your stay with us!BEST WESTERNTown Center InnGeneral ManagerGeorge Sandoval

6/10 Okay

Teresa, Harlingen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
elevator was down
Stayed 1 night in Dec 2023

8/10 Good

Melva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Jan 2024

2/10 Terrible

Melinda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from BW on Dec 29, 2023
Hello Olga!Thank you for staying with us!

4/10 Poor

Nathalia

Disliked: Cleanliness
First room was humid and smelled of mildew. Dead roaches/bugs visible all over the bathroom floor. Asked to be moved to a different room, which staff did. The morning before checkout had no water. Staff said it was the city. Would have appreciated a note or offered an extension so we could have time to shower before checking out.
Stayed 1 night in Dec 2023
Response from BW on Dec 29, 2023
Hello Nathalia,Thank you for staying with us and for sharing your experience with us. We are sad to hear that your stay did not exceed your expectations and we are truly sorry for any inconvenience this caused.

10/10 Excellent

Fred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before. Always pleasant.
Stayed 1 night in Dec 2023
Response from BW on Dec 29, 2023
Hello Fred !Thank you for your rating!

10/10 Excellent

Ana

Liked: Property conditions & facilities
Clean good
Stayed 1 night in Dec 2023
Response from BW on Dec 29, 2023
Hello Ana !Thank you for staying with us!

8/10 Good

Melissa

Traveled with family
Liked: Staff & service
Uneventful safe
Stayed 1 night in Nov 2023
Response from BW on Dec 29, 2023
Hello Melissa, Thank you for staying with us

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from BW on Nov 20, 2023
Hello John!Thank you for staying with us!

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean, very friendly and helpful staff. Great location
Stayed 1 night in Nov 2023
Response from BW on Nov 20, 2023
Hello Veronica !Thank you for taking the time to rate your experience with us!

10/10 Excellent

Irene

Traveled with family
Liked: Staff & service, room comfort
Weather was amazing not as hot as usual. Room was nice and cold it for some reason felt very muggy
Stayed 3 nights in Oct 2023
Response from BW on Nov 20, 2023
Hello Irene !Thank you for staying with us

4/10 Poor

Cesar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
We always stay here when we come to the valley.. the last time we stayed here was in May of 2023, this time we came back in October and were very disappointed.. the towels were super thin some with holes. The AC wasn’t working as good.. the sink was missing the little spout under it so it splashed water everywhere u had to turn it on slow and keep it slow..
Stayed 2 nights in Oct 2023
Response from BW on Nov 20, 2023
Hello Cesar,Thank you for choosing to stay with us, we are sad to hear that your visit fell below your expectations. Our service team is dedicated to making this right and would like to apologize for any inconvenience.

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean and close to alot of places we needed to get to.
Stayed 1 night in Sep 2023
Response from BW on Oct 5, 2023
Hello Nora!Thank you for staying with us!BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

8/10 Good

Balerio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyed the stay but the shower drains were rusty.
Stayed 1 night in Aug 2023
Response from BW on Sep 27, 2023
Hello Balerio,Thank you for staying with us and providing us with some feedback.BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check- in personal touches friendly staff
Stayed 2 nights in Aug 2023
Response from BW on Sep 27, 2023
Hello Maria !Thank you for staying with us !BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from BW on Aug 22, 2023
Hello Alfredo !.Thank you for staying with us !BEST WESTERNTown Center Inn General ManagerGeorge Sandoval

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially was impressed by the friendly and helpful service I received from Christina.
Stayed 2 nights in Jul 2023
Response from BW on Aug 8, 2023
Hello Belia !Thank you for staying with us, we are thrilled that you enjoyed your stay and we look forward to you next visit !BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

2/10 Terrible

henrietta

Stayed 2 nights in Jul 2023
Response from BW on Sep 27, 2023
Hello Henrietta,Thank you for staying with us, we are truly sorry that you did not enjoy your experience with us.BEST WESTERNTown Center InnGeneral ManagerGeorge SandovalBEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very easy check-in. Room was nice. Great property
Stayed 3 nights in Jul 2023
Response from BW on Aug 8, 2023
Hello Peter !Thank you for your feedback, it is great to hear about your experience with us. We hope to see you again soon !BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

8/10 Good

Abram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly
Stayed 2 nights in Jul 2023
Response from BW on Aug 8, 2023
Hello Abram !Thank you for choosing to stay with us !BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

10/10 Excellent

Alicia

Stayed 2 nights in Jun 2023
Response from THA on Jul 8, 2023
THANX

6/10 Okay

issa

Traveled with family
Liked: Cleanliness, staff & service
Dusty room , bathroom needs update bunch of cracks around the door . Iron board wasn’t working it will get stuck and hard to fold it back on. Lobby area clean but rooms hallways dirty. Towels poor quality, we got a sun burn from the beach and just by rubbing the towel gentle it will hurt . Rooms size okay but bathroom area very small .
Stayed 3 nights in Jun 2023
Response from BW on Aug 8, 2023
Hello Issa,Thank you for your feedback, we appreciate you taking the time to let us know about your experience. We are truly sorry that we did not exceed your expectations on this visit. BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

8/10 Good

William, Amarillo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for work that I was there for. Convenient to restaurants and facility I was working at.
Stayed 3 nights in Jun 2023
Response from STAY on Jul 8, 2023
THANX FOR STAYING WITH GLAD US ENJOYED YOUR STAY

8/10 Good

Sal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, but my room was not vacuumed thoroughly. I found a piece of a tortilla cip on the carpet. (It was not justba crumb.) The lighting around the bathroom mirror could have been better. Other than that, the room was quite clean.
Stayed 1 night in Jun 2023
Response from BW on Aug 8, 2023
Hello Sal, Thank you for staying with us and for providing us with your feedback. BEST WESTERN Town Center InnGeneral ManagerGeorge Sandoval

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in May 2023
Response from THANX on Jul 8, 2023
THANX FOR STAYING WITH US AT BEST WESTERN TOWN CENTER INN WESLACO

10/10 Excellent

Fatima L

Stayed 1 night in May 2023
Response from JASON HORTON FRONT OFFICE MANAGER on Jul 8, 2023
THANX FOR STAYING WITH US

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
It was very nice and nearby to restaurants
Stayed 1 night in Apr 2023

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2023

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
Great staff and will continue to stay here on our weslaco trips to visit family!
Stayed 9 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The people are great.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Maybe keep checking around.
During check-in, staff was excellent. Extremely friendly and helped with request for more shampoo and conditioner. Checking out, didn't even get a nod as we left. Breakfast was average, but the staff working it was friendly and hel[pful. The room itself. Rust in the shower, mold around the soap dish. It was an accessible room, but the excess water didn't drain, the entire bathroom gets covered. Soooo, plug in the hair dryer and your trip ends sooner than you think.
Stayed 1 night in Apr 2023

10/10 Excellent

Alma

Stayed 2 nights in Mar 2023

10/10 Excellent

Gomecinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was very clean
Stayed 1 night in Apr 2023

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine with the exception of a couple of stray hairs in the shower.
Stayed 1 night in Mar 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 4 nights in Mar 2023

8/10 Good

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, customer service was great, hotel was clean, clean sheet just need to replace towels ,very thin..from too many washes..continental breakfast...all good.
Stayed 1 night in Mar 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Mexico bode getaway
Love this hotel stayed a few times always clean and staff friendly my only complaint this time is go back to the soft sheets please.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Christina is so freindly i love her positive energy ❤️ the room was clean n the temperature was perfect
Stayed 1 night in Mar 2023

10/10 Excellent

Aracely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Barkat-ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area 👍
Stayed 2 nights in Mar 2023

6/10 Okay

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice common areas including weight room and outdoor pool. Nice breakfast area. Not recycle friendly at all.
Stayed 2 nights in Mar 2023

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel. Friendly staffing
Stayed 1 night in Mar 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Location is close to everything.
Stayed 5 nights in Feb 2023

2/10 Terrible

sabrina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Room
First the sheets were dirty and I had office come in and look and also then I found dirty underwear behind ironing board and they didn’t even offer to give us another room
Stayed 1 night in Feb 2023