Casa De Palmas, Trademark Collection by Wyndham

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Casa De Palmas, Trademark Collection by Wyndham

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Casa De Palmas, Trademark Collection by Wyndham

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
101 N Main St, McAllen, TX, 78501

Explore the area

  • Popular LocationMcAllen Chamber of Commerce2 min walk
  • Popular LocationMcAllen Heritage Center5 min walk
  • Popular LocationChase Texas Tower9 min walk
  • AirportMcAllen, TX (MFE-Miller Intl.)4 min drive

Choose dates to view prices

About this area

McAllen

Located in McAllen, Casa De Palmas, Trademark Collection by Wyndham is in the city center and near the airport. Bentsen-Rio Grande Valley State Park and Fireman's Park reflect the area's natural beauty and area attractions include International Museum of Art and Science and Smitty's Juke Box Museum. Looking to enjoy an event or a game while in town? See what's happening at State Farm Arena or Bert Ogden Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • McAllen Chamber of Commerce - 2 min walk
  • McAllen Heritage Center - 5 min walk
  • Douglas Clark Sculpture Studio - 7 min walk
  • Chase Texas Tower - 9 min walk
  • Cine El Rey Theatre - 9 min walk

Restaurants

  • Cantina Lomax — 1 min walk
  • House Wine & Bistro — 4 min walk
  • The Patio on Guerra — 7 min walk
  • Mama's Pizzeria — 9 min walk
  • Sahadi's — 13 min walk

Getting around

  • Miller Intl. Airport (MFE) - 4 min drive

About this property

Casa De Palmas, Trademark Collection by Wyndham

3.5-star hotel near La Plaza Mall
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 165 rooms provide free WiFi and free wired Internet, Smart TVs with cable channels, and conveniences like microwaves and coffee makers. Other amenities available to guests include pillowtop beds, Netflix, and room service.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 3 miles

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (280 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 513 out of 894 reviews
5 - Excellent 57%
Rating 4 - Good. 215 out of 894 reviews
4 - Good 24%
Rating 3 - Okay. 74 out of 894 reviews
3 - Okay 8%
Rating 2 - Poor. 54 out of 894 reviews
2 - Poor 6%
Rating 1 - Terrible. 38 out of 894 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Place is beautiful.
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is a beautiful historic property, the staff were very courteous, and the room was quiet. However, I reserved a room with a king bed and got a full bed (not even queen). The hotel claimed they were unable to update the room info on Expedia, saying it was a wheelchair accessible room (which I did not request) and all rooms at that level were not king-sized. Plus, the bathroom had make-up all over the towels and floor. The staff offered us a free breakfast for the room error, but it was still pretty frustrating.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a flawless experience when checking in and enjoying the property, and it’s various amenities. Courteous staff, professional while not stuffy. It truly feels like you’re being taken care of by an extended family. Can’t wait for my next staycation.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
The carpet was dirty. Unable to check in at check in time. Tub looked dirty. Beds were comfortable. Pool area was nice
Stayed 1 night in Sep 2021