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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

4.3/5 Excellent
739 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free Airport Shuttle
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMcAllen Chamber of Commerce2 min walk
Popular LocationFireman's Park3 min drive
AirportMcAllen, TX (MFE-Miller Intl.)7 min drive
Popular LocationLa Plaza Mall7 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, Courtyard View

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Courtyard View
  • Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)
  • Studio Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)
  • Room, 1 King Bed, Accessible, Courtyard View (Mobility/Hearing Accessible)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Courtyard View (Mobility/Hearing Accessible)
  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)
  • Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom, Non Smoking (1 King Bed)
  • Room, 2 Double Beds, Non Smoking, Courtyard View

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, Courtyard View
  • Room, 2 Double Beds, Accessible, Courtyard View (Mobility/Hearing Accessible)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Courtyard View (Mobility/Hearing Accessible)
  • Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

About this area

McAllen

Located in McAllen, Casa De Palmas, Trademark Collection by Wyndham is in the city center and near the airport. Palm View Golf Course and Shary Municipal Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Plaza Mall and Palms Crossing. Looking to enjoy an event or a game while in town? See what's happening at State Farm Arena or Bert Ogden Arena. Spend some time exploring the area's activities, including golfing.

Visit our McAllen travel guide
Map
Popular Location

What's nearby

  • McAllen Chamber of Commerce - 2 min walk
  • Fireman's Park - 3 min drive
  • Rio Grande Regional Hospital - 6 min drive
  • McAllen Medical Center - 6 min drive
  • La Plaza Mall - 7 min drive

Getting around

  • Miller Intl. Airport (MFE) - 7 min drive

Restaurants

  • Cantina Lomax — 1 min walk
  • The Patio on Guerra - 7 min walk
  • Mama's Pizzeria - 9 min walk
  • Sahadi's - 13 min walk
  • Lotus Inn Chinese Restaurant - 18 min walk

About this property

Casa De Palmas, Trademark Collection by Wyndham

3.5-star hotel near La Plaza Mall
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 165 rooms provide free WiFi and free wired Internet, Smart TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, Netflix, and room service.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Count on Us (Wyndham)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 3 miles

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (280 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

The following facilities will be closed from June 01 2020 to August 17 2020 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Frequently asked questions

Can I cancel my reservation for free at Casa De Palmas, Trademark Collection by Wyndham and receive a full refund?
Yes, Casa De Palmas, Trademark Collection by Wyndham offers free cancellation on select room rates, because flexibility matters! Please refer to Casa De Palmas, Trademark Collection by Wyndham cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 4:00 PM–anytime.
What time is check-out at Casa De Palmas, Trademark Collection by Wyndham?
Check-out is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Located in the heart of McAllen, this hotel is 0.1 mi (0.2 km) from McAllen Chamber of Commerce and within 3 mi (5 km) of La Plaza Mall and McAllen Convention Center. McAllen Heritage Center and Douglas Clark Sculpture Studio are also within 10 minutes.

Guest reviews

Overall score and ratings for Casa De Palmas, Trademark Collection by Wyndham

4.3
Excellent
5 - Excellent
437
4 - Good
183
3 - Okay
58
2 - Mediocre
39
1 - Poor
22
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed our stay. The staff was very courteous. The property was under some renovation but everything was kept very clean. I look forward to a future stay.

Stayed 4 nights in Aug 2020

2/5

  • Disliked: Cleanliness, property conditions & facilities

I arrived early to check in. Hotel is under renovation so I had to hunt around to find the front desk. When I got there they said my room wasn’t ready. I figured it wouldn’t be but thought I’d try. The lady asked me for my ID and CRedit card, I gave it to her and waited a while. I thought maybe she was looking to see if she had anything ready to check me in. She handed my card back to me and said my room should be ready in about an hour. I informed her that I would be back later in the day. Upon my return I find that my room reserved was canceled. This was after waiting and waiting And waiting for the nice desk clerk to tell me he couldn’t find my reservation. After waiting a bit longer he said my CC had declined. I was surprised since the lady who i had spoken to early said nothing to me. I was a bit more than upset by this point since the hotel was full. I keep calm and asked why they didn’t call me to clear things up since I had Just left. He said he wouldn’t know because he wasn’t there... ok, I get it. MAybe they didn’t bother since I booked through Expedia. They figured they would save the commission and resell the room.. anyway the young man found me a room, not what I had booked. Said that is all he had. I said that would not work and after he moved some things around he got me a room. He tried anyway. I know it’s not Expedia’s fault but my entire trip I had issues because I booked through a 3rd party. I may have to rethink that for my next trip..

Stayed 1 night in Jul 2020

5/5 Excellent

    I love the overall aesthetic of the property, it feels like a large

    Stayed 1 night in Aug 2020

    3/5

    • Disliked: Amenities

    The hotel is being remodeled. The rooms are nice, but most places in the hotel are closed. Had to go find the temporary check In counter that is hidden back.

    Stayed 2 nights in Aug 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    Paid for breakfast and paid for hotel assuming there would be a bar. Had to pay for beer to be delivered once I got there and breakfast as well. Paid way too much for a plain old room.

    Stayed 1 night in Aug 2020