Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby Fernando
Posted Jun 30, 2015 on Hotels
for Familiesby A verified traveler
Posted Jun 24, 2015 on Hotels
for Familiesby Ricardo from san antonio
bad fathers day morning!Posted Jun 23, 2015 on Hotels
Only one night but we were woken up to the sound of hammer and nails Sunday morning at eight o clock fathers day! When I called the front desk yes they said they were remodeling on the floor able my room directly above my room, they offered me ear plugs but at that point for what? Needless to say very upsetting & frustrating never will I stay on this hotel ever again.
for Business Travelersby A verified traveler
Posted Jun 11, 2015 on Hotels
for Everyoneby A verified traveler
Posted Jun 9, 2015
Hotel limpio, buena experiencia, el desayuno muy bien, y la ubicación excelente, solo olía la habitación y los pasillos un poco a humedad
for Everyoneby A verified traveler from Mcallen
Nice hotel easy access to nearby stores.Posted Jun 8, 2015
had a pleasant stay , rooms were clean and the staff was great.
for Familiesby Vivian Esther
Posted May 26, 2015 on Hotels
for Familiesby Adam from San Antonio
family two night stayPosted May 10, 2015 on Hotels
I chose this hotel after the other one I looked at was booked. It was very nice and clean. Staff was very helpful and accommodating to our needs. Different breakfasts every morning was nice instead of the same thing everyday. Plenty of towels and toiletries were provided. We didn't didn't have to share everything like at other hotels. Easy access to the highway and shopping as well. We would say here again.
by A verified traveler from Jalisco, Mx
buena ubicación pero el personal decepciona!!!!!Posted Jan 5, 2015
Pros: la ubicacion
Cons: todo el personal y re modelar las alfonbras
Location: el mall enfrente y restaurantes
Pues resulta que el hotel olía a insecticida o algo similar, el refrigerador en la habitación hacia un ruido bastante fuerte, el aire acondicionado (frió/calor) no funcionaba. El "desayuno" que incluye se supone que es de 6:00 am a 9:00 am entre semana y resulta que la atendía esa área ya no quería sacar nada faltando 20 min para las 9:00 am por que ya era casi hora de recoger, lo cual le comente y se molesto siendo una persona grosera y sin educación, me queje con el el "gerente" en turno lo cual no hizo y todavía para rematar se acerca esa señora a la recepción y le hago el comentario para lo cual ella azoto una puerta que había ahí mismo en la recepción diciendo que "renunciaba" lo cual no sucedio ya que una hora después la vi haciendo la limpieza. En resumen una pésima experiencia, lo único rescatable es la ubicacion.
for Couplesby Jack from austin, texas
comfort inn has always been good not this time!Posted Dec 31, 2014 on Hotels
ARRIVED AT 3 O'CLOCK CHECK-IN..ROOM NOT READY.CAME BACK IN 1 HOUR WENT TO OUR ROOM..ANOTHER FAMILY WAS IN OUR ROOM...went back to desk..given a handicapped room right by the elevator and front desk....noisy, no bathtub,tv did not work. went to desk and was given a sheet of paper with the correct stations and numbers (not legible) staff was very kind just not what we had expected for our special get away. We left early...breakfast area was very crowded...found a local restaurant for breakfast. we are elderly and still traveling and enjoying it..it is the holiday season and we did not make a fuss. We were very unhappy with our room.