Ratings based on 1,134 Verified Reviews

4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Very comfortable Beds.

Posted Jan 5, 2018
Pros: Beds
Cons: Towels for each guest expected.
Location: N/A
Not enough towels. Could not get reimbursed for breakfasts paid beforehand. So pay when you get there.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Tx

McAllen, Tx Double Tree

Posted Dec 25, 2017
Pros: Helpful staff
Cons: Vary the breakfast buffet offerings.
Good value. Great room accommodations. Beautifully appointed lobby. Excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio Tx

Beautiful experience

Posted Nov 26, 2017
We enjoy our stay! This was our second time and we had a great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Most comfortable bed ever!

Posted Nov 8, 2017
The bed was amazing. Room was very clean. Starbucks on location.
4 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Great location for sure. Will definitely stay again in near future.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Excellent hotel

Posted Sep 5, 2017
We go to the Valley once a year for Dove hunting and to visit family. We usually stay with family, however, for extra room and privacy, we decided to get a hotel. Do not regret it one bit! This hotel was excellent. Hotel staff is extra friendly and on top of stuff. The cabinet door for refrigerator was broke and when I called them within three minutes they came up to fix it. Rooms are spacious, clean and worth every dollar. Will definitely stay there again next year !
3 out of 5
by SuEllen

A semi remodeled hotel

Posted Sep 5, 2017 on Hotels
This is an old remodeled Embassy Suites. The new furniture can't hide the old building. The ceiling has water damage in multiple hallways. New paint over danagaed walls. The ceilings in the room were 7ft. So felt very cramped.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi TX

Second Stay in two weeks

Posted Sep 4, 2017
Pros: Staff is very personable. Great rooms.
Cons: Nothing
Location: Close to the Mall and major restaurants
Great Hotel close to the mall and access to the major highway.
5 out of 5
by Roberto

Privacy for Parents!

Posted Sep 4, 2017 on Hotels
I find these rooms ideal for the family. They give you plenty of room, and they only have suites, so the parents can have privacy behind closed doors in the bedroom while the kids stay in the living room and sleep on the large sofa bed. The living room also has its own TV, and a work desk where I set up a computer for my son with the complementary wifi. They also have an indoor pool!