Ratings based on 839 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great Stay

Posted Aug 29, 2016
We were very pleased with our recent visit. Great, friendly and caring staff. Our room was very pleasant and very clean. We will remember this hotel on our next trip back to the Valley.
5 out of 5
by A verified traveler

Posted Aug 22, 2016
Excelente hotel muy limpio y amplio muy bueno para viajes cortos
4 out of 5
by A verified traveler from Monterrey, Mx

Muy buena opción en Mcallen

Posted Aug 8, 2016
Pros: En General todo
Location: Esta cerca del aeropuerto y de los principales centros de compras.
Las instalaciones del hotel están en buenas condiciones, el personal es muy amable, el atrium tiene muy buena atmosfera y las habitaciones están muy amplias
4 out of 5
by A verified traveler

Buen servicio

Posted Jul 26, 2016
A la alberca le falta que tenga el Mantenimiento adecuado o los químicos apropiados porque el agua no se veía transparente y en el jacuzzi se hacía una espuma que no daba buen aspecto.
2 out of 5
by A verified traveler

Disappointed

Posted Jul 25, 2016
I have stayed in this hotel in the past when it was Embassy Suites and never had a complaint in the past. This time around, unfortunately it was not the greatest experience. The young lady at the front desk at ck in, was not friendly at all, very indifferent, then i requested a shower cap & the gentleman that answered front desk was very nice, but it took housekeeping 30min to final bring it to me, i was running late for an event, then the following morning i had HK come & knock at my door & attempt to open it 3 times @ 7am, 9:30 & 10am i finally called front desk to complain, couldnt understand what the rush or reasoning for it..check out was at noon..
5 out of 5
by A verified traveler from Monterrey

Buena ubicación, excelente hotel.

Posted Jul 24, 2016
Pros: Alberca, comodidad, café, ubicación.
Solo estuve una noche para descansar, muy cómodas las camas.
5 out of 5
by A verified traveler

Great

Posted Jun 13, 2016
Fast check in accurate destination awesome rib pizza
5 out of 5
by Richard from Garland, TX

Nice Hotel.

Posted May 29, 2016 on Hotels
Overall good place. Folks were nice and everything was clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2016 on Hotels
5 out of 5
by Jaime Antonio

This traveler left a rating score only Posted May 23, 2016 on Hotels