Front of property - evening/night

Reviews of Holiday Inn Express Hotel & Suites Pharr, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 795 reviews" "
Rating 8 - Good. 236 out of 795 reviews" "
Rating 6 - Okay. 82 out of 795 reviews" "
Rating 4 - Poor. 26 out of 795 reviews" "
Rating 2 - Terrible. 24 out of 795 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JOSE RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Nolana St. shops and restaurants close on a short drive.
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and comfy place to stay(:
Stayed 2 nights in Feb 2024

8/10 Good

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
need better creamer for coffee
Stayed 1 night in Feb 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The bed was great. Convenient location.
Stayed 2 nights in Jan 2024

8/10 Good

Cesar

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Cesar

Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Federico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Although they were replacing the roof the hotel managed the disturbance well.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Pat

Stayed 1 night in Oct 2023

10/10 Excellent

Vonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Washed and ironed clothes. Check in was easy. Breakfast was hot. Enjoyed all aspects of my stay.
Stayed 1 night in Oct 2023

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Vania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only officr staff was very accommodating, but housekeeping were cordial and friendly. Breakfast was excellent prefer sausage to bacon, but still great. Lol
Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Always a pleasure to reserve with Hotels.com and Holiday inn
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel
Hotel was clean, nice, pool was clean. Bed was comfortable and i slept like a rock. Would stay here again
Stayed 3 nights in Sep 2023

2/10 Terrible

Porfirio

Traveled with partner
Disliked: Staff & service
Poor management, rude front desk receptionist , the tv didn’t work
Stayed 2 nights in Sep 2023

10/10 Excellent

Albert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so glad this property didn’t excellent job the last time I stayed at a Holiday Inn express I was not impressed
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Silvia

Stayed 1 night in Jul 2023

8/10 Good

Audel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and well illuminated. Location was also to get to.
Stayed 3 nights in Jul 2023

10/10 Excellent

Chona

Stayed 1 night in Jul 2023

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and very quiet
Stayed 1 night in Jul 2023

8/10 Good

Yahayra

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very friendly
Stayed 4 nights in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well organized, and helpful. Best place to go to!
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis, Chippewa Falls

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about your hotel except the carpet was dirty.
Stayed 3 nights in Jul 2023

6/10 Okay

MARIANELA, NIXON

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Linda Lee

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean but AC issue
The room AC had an issue. It was releasing water onto the floor. The carpet was wet, the bed was very damp.Did not dehumidify the room. When I picked my bags up off the floor to leave in the am the bottoms were wet. The breakfast was cold and didn't refill items. We ate breakfast early. I told front desk about the AC issue. The staff was super friendly and polite. The bathroom was clean with quality ammenties. Good location, did not hear highway traffic.
Stayed 1 night in Jul 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service Amazing
When we get to the Hotel we were greeted by front desk very friendly got here earlier then 3:00pm and accommodated us fast and politely. Pool clean . Breakfast Good. Room clean. Overall will stay here again
Stayed 1 night in Jul 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay! Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Betzi

Stayed 2 nights in Jun 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was very nice and helpful we loved the swimming pool
Stayed 1 night in Jun 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give away
Good choice in the area
Stayed 1 night in Jun 2023

10/10 Excellent

Cristopher

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Easy access
Stayed 2 nights in Jun 2023

10/10 Excellent

Candace

Stayed 2 nights in May 2023