Ratings based on 233 Verified Reviews

4.6 out of 5
84% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Laredo, Tx

Excellent food!!

Posted Apr 2, 2018
Loved the breakfast that is offered!!! Excellent flavor and variety!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Clean and comfortable

Posted Mar 5, 2018
Hotel was great and the breakfast was as well. Would stay again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 22, 2018 on Hotels
Comment from Hotel Management
Feb 21, 2018 by Pancho Guerra, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from mcallen tx.

Nice room

Posted Jan 5, 2018
The only problem i had with the hotel was the dinner. I got a little sick after I ate the chicken fajitas. I told the guy at the front desk and he said sorry about that.
Comment from Hotel Management
Feb 21, 2018 by Pancho Guerra, Hotel Management
Thank you for your feedback. We appreciate your business and hope to have you back with us again soon.
3 out of 5
by maria

Posted Jan 4, 2018 on Hotels
The room we got was handicap accessible and it smelled very bad, like urine. The heater was really loud, it sounded like an old car engine and the pillows smelled like they had never been washed or like they were very old. Part of the cabinetry was missing in the kitchen. Very disappointing. We usually stay at Homewood Suites because it is like a home away from home but this time I just wanted to get to my home.
Comment from Hotel Management
Feb 21, 2018 by Pancho Guerra, Hotel Management
Thank you for your feedback. We apologize for the problems you encountered during your stay and will be sure to share them with our housekeeping and maintenance departments to ensure that these issues are addressed. Thank you for your business and we hope you will give us another opportunity to serve you in the future.
5 out of 5
by Lydia

Posted Dec 29, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2018 by Pancho Guerra, Hotel Management
Thank you for your feedback. We are glad that you enjoyed your stay and we look forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queretaro, Mexico

Nice choice

Posted Dec 18, 2017
A hotel oriented to make you feel like at home. Monday to Thursday they even serve supper!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Exceeded by far my expectations!

Posted Oct 24, 2017
After staying in different hotels in McAllen I was impressed with the service and the quality of the food provided for free breakfast and happy hour! very nice staff, kind and ready to help at any time. Room clean, good toiletries, good size room.
5 out of 5
by Eric n VERONICA from McAllen

hurricane Harvey

Posted Aug 27, 2017 on Hotels
the best hotel experience EVER!!
4 out of 5
by Oscar

Would definitely stay again.

Posted Aug 21, 2017 on Hotels
Great room for price!