Ratings based on 921 Verified Reviews

2.3 out of 5
27% of guests recommend
2.5 Room cleanliness
2.5 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from houston

Not other available

Posted Sep 8, 2017
Pros: Nothing
Cons: Wi-Fi for the rooms and swimming pool at least for the children
Location: The mall
Room was not ready, no wi-fi , no swimming pool. Not is wath you see in the advertising
2 out of 5
by A verified traveler from DALLAS

CRACK HOTEL

Posted Aug 23, 2017
Pros: N/A
Cons: THE LOCK OF DOOR WAS BROKEN
Location: VERY BUSY
WHEN WE WALKED INTO THE ROOM WE NOTICED THE LATCHED WHERE THE DOOR LOCKS WAS BROKEN AND PEOPLE WERE LOITERING AROUND THE HOTEL AND YELLING AMOUNG THEM SELFES, COULDNT SLEEP.
2 out of 5
by jose borjas from mcallen tx

great area for location

Posted Jun 25, 2017 on Hotels
it was ok the rooms are ok the location is great for shopping and food but the hotel 2 out of 5
3 out of 5
by Luis

Last time we stay at this place

Posted Jun 13, 2017 on Hotels
The place doesn't have a breakfast room. If you want coffee and bagels or oatmeal you have to go back to the room to sit on the bed. In our room the lighting was terrible. Only one little bulb over the sink for the entire room. Oh and it doesn't have a pool. They should correct that from the details. This place is more of a senior living place not family oriented at all.
4 out of 5
by Aracely

Satisfactory service

Posted May 21, 2017 on Hotels
The room was alright for the price. The bed was clean and comfy
5 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Nice Hotel... I liked it!

Posted May 16, 2017
Staff was very friendly and housekeeping was always doing a good job of cleaning up and making sure I had everything I needed or asked for.... I would stay here again for sure!!! I loved it!!!! It was very peaceful as well
Comment from Hotel Management
Jun 28, 2017 by Pat, Hotel Management
We appreciate your review and comment. Please keep us in mind for your future bookings. Thank you, GM-Patricia
2 out of 5
by A verified traveler

No place to sit.

Posted May 15, 2017
Pros: The staff is friendly.
Cons: Need sitting place.
Location: The location is fine.
The room I got had no chair to sit on. Had to watch TV sitting on the bed.
2 out of 5
by A verified traveler

Cheap Hotel - needs met

Posted May 2, 2017 on Orbitz
Pros: cheap
Cons: entire building
Location: location was good
cheap hotel but if you just need a bed for the night. You're ok with this place.
1 out of 5
by Louis

Posted Mar 31, 2017 on Hotels
Floor had grease on it.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 3, 2017 on Hotels