Ratings based on 1,150 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

eatancia hotel

Posted Jul 27, 2016
Muy buena ubicación , y el personal muy atento , muy fácil de llegar y fácil de trasladarse a otros lados
4 out of 5
by A verified traveler

Posted Jul 24, 2016
It is a nice hotel. Close to major restaurants and 17th street. Very convenient.
Comment from Hotel Management
Jul 27, 2016 by Carolina - Assistant Manager, Hotel Management
Thank you for your great comments! We hope that you will come visit us again.
5 out of 5
by A verified traveler

Posted Jul 23, 2016
Good clean room and a comfortable stay. We stood one night and the breakfast was great !
Comment from Hotel Management
Jul 27, 2016 by Carolina - Assistant Manager, Hotel Management
Thank you for your feedback; we hope that you will come back and visit us again soon!
4 out of 5
by A verified traveler from Dallas, TX

Good location!

Posted Jul 21, 2016
Pros: The bathroom was great!
Cons: Bath rug in front of the shower. Shampoo/soap holder in shower/used seat which became slippery. Ice machine on lower level
Location: Great location! Lots of restaurants and shopping centers.
When we were there for two days we didn't have a room key. We had to bother the staff to let us in every time we went out. That was an inconvenience for us and for them. But they were always very cheerful about it. The breakfast could improve a little. When they ran out of things, they were not replaced right away, we had to wait a good while, i.e., they never had enough mix ready for the waffles. An alternate between sausage links and bacon would be great.
Comment from Hotel Management
Jul 22, 2016 by Carolina - Assistant Manager, Hotel Management
We sincerely appreciate your great feedback and your patience! We apologize for the inconvenience caused by our key machine not working and we hope that you will come visit us again so that we may show you how important it truly is for us that all of our guests have comfortable and enjoyable stays with us.
1 out of 5
by A verified traveler

Roach motel

Posted Jun 29, 2016
Do not stay here! This building needs to be torn down, roaches on the wall as we walked in our room and it smells terrible of smoking. Bed had stains and could hardly be classified as "made" and the couch had tears in the fabric. We did not stay here.
Comment from Hotel Management
Jul 20, 2016 by Carolina - Assistant Manager, Hotel Management
Thank you for sending in your feedback! We have shared your feedback with our pest control company that provides weekly services to our hotel. We have brainstormed a better plan to ensure that we are doing all we can to deal with the regional pests/ Thank you once again for your comments.
3 out of 5
by A verified traveler from monterrey

Posted Jun 24, 2016
Solo fue una noche de estancia pero todo estuvo muy bien
4 out of 5
by A verified traveler from Tomball, TX

Great Value

Posted Jun 3, 2016
Pros: Great location
Cons: Needs some updating.
Location: Close to freeway, restaurants, hospital, shopping, and downtown.
Nice hotel. Older hotel, but in good condition. Great Staff, Good Breakfast. Close to freeway, restaurants, hospital, shopping, and downtown.
Comment from Hotel Management
Jun 6, 2016 by Carolina - Assistant Manager, Hotel Management
Thank you for staying with us, Ken! We sincerely appreciate your feedback and look forward to the opening of our new property which is being built directly behind us. We hope that you will come visit us again soon!
4 out of 5
by A verified traveler

Posted May 17, 2016
Stayed here many times. Nice hotel. Good value. Good staff. Good breakfast.Close to downtown. Walking distance to restaurants and shopping.
Comment from Hotel Management
May 17, 2016 by Manager - Carolina, Hotel Management
Thank you for your loyalty! We definitely appreciate you staying with us and hope that you will continue to do so!
4 out of 5
by A verified traveler

CLEAN

Posted May 3, 2016
Pros: NA
Cons: NA
Location: SHOPPING
CLEAN, NICE STAFF. NEAR BY SHOPPING,FREE BREAKFAST
Comment from Hotel Management
May 3, 2016 by Carolina - Manager, Hotel Management
Thank you for staying with us! I'm glad to hear that you enjoyed your stay with us. Our team hopes that you will come back and visit us again soon!
5 out of 5
by David from houston

setting the gold standard in the valley.

Posted Apr 28, 2016 on Hotels
Only issue was the construction behind the hotel. But that's part of future development. Noise per dropping material in the Saturday morning. Front desk great job. Maid service 2 thumbs up.
Comment from Hotel Management
Jul 9, 2016 by LQ0111GM Manager, Hotel Management
Thank you for your great feedback! We sincerely appreciate you choosing to stay with us and hope that you will continue to do so after we move over to our new hotel! Our team appreciates your kind words.