Ratings based on 1,220 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

It is a real nice and clean hotel.

Posted Dec 1, 2016
I had a great customer service and the rooms are really clean.
Comment from Hotel Management
Dec 1, 2016 by Carolina - Manager, Hotel Management
Thank you for choosing to stay with us! I am happy to hear that you enjoyed your stay and we hope to see you again soon!
3 out of 5
by A verified traveler

Hotel

Posted Nov 24, 2016
Pros: La ubicación
Cons: Limpieza, colchones
Location: Restaurantes
Me esperaba un hotel menos sencillo, hubiera pagado un poco mas por un hotel mas cómodo, la alfombra estaba sucia y en general sentía el cuarto sucio. Loúnico bueno es la zona en donde esta, a un lado de Taco Palenque y de un Dennys, muy buena ubicación. Sentí inseguridad de dejar cosas en la camioneta porque esta muy cerca de la avenida, mejor baje mis cosas
Comment from Hotel Management
Nov 28, 2016 by Carolina - Manager, Hotel Management
Gracias por sus comentarios. Esperamos verlos en nuestro nuevo hotel que estara directamente detras de La Quinta Inn. Gracias por hospedarse con nosotros y tomar el tiempo para mandar su realimentación.
3 out of 5
by A verified traveler from US

You get what you pay for.

Posted Nov 24, 2016
The hotel is an old hotel. You have to know that going in. It's clean, and it looks like it just got a paint job. Breakfast was pretty basic , but it has excellent places to go eat breakfast on either side.
Comment from Hotel Management
Nov 28, 2016 by Carolina - Manager, Hotel Management
Thank you for staying with us. I appreciate your feedback and welcome you to come and try out our La Quinta Inns & Suites which will be opening up behind our current location. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted Nov 24, 2016
Es una buena opcion, el personal muy amable pero si es muy evidente la edad del hotel. Los cuartos no cuentan con caja de seguridad lo cual es raro en esos hoteles.
Comment from Hotel Management
Nov 28, 2016 by Carolina - Manager, Hotel Management
Gracias por hospedarse con nosotros. Apreciamos sus comentarios y esperamos verlos de nuevo.
3 out of 5
by A verified traveler from US

Posted Nov 22, 2016
Great location. Good service,"and price, would recommend to others.
Comment from Hotel Management
Nov 23, 2016 by Carolina - Manager, Hotel Management
Thank you for staying with us and taking the time to send in your feedback. We hope that you may consider staying with us again when you return to McAllen!
3 out of 5
by A verified traveler

Muy viejas las instalaciones

Posted Nov 20, 2016
Sólo estubimos para dormir, en general bien, el desayuno, sólo suficiente
Comment from Hotel Management
Nov 22, 2016 by Carolina - Manager, Hotel Management
Gracias por tomarse el tiempo para mandar sus comentarios. Esperamos verlos de nuevo!
1 out of 5
by A verified traveler from US

This place has seen better days- avoid it.

Posted Nov 18, 2016
Noisy, old, rust in the bath. Dirty carpets. No towels day 2. Rooms face the back of a run down Dennys and a sleazy sports bar. Very noisy when the patrons leave at 2am. I would have walked out immediately if I had not pre paid. If you want a nice place to stay avoid this place. The desk clerk blatantly lied to me when I asked for a 1st floor place and said they were all full. Put me on 3rd . The place was 10% occupied at best and put me in a horrible 3rd floor outward facing room. Horrible experience. I shall be telling my colleagues to avoid this place. What a dump.
Comment from Hotel Management
Nov 21, 2016 by Carolina - Manager, Hotel Management
Thank you for your feedback, Lee. I apologize for us not being able to meet your expectations nor able to assign you a first floor room. McAllen is busiest in the summer and during the holidays, and this weekend marked the beginning of our high season. We try to meet all of our guests' requests and I welcome you to notate any special requests on your reservation so that we may have plenty of notice to meet your needs. We will be moving to our new La Quinta Inns & Suites in mid December and I hope that you may consider giving us another opportunity. Thank you for taking the time to send in your feedback.
3 out of 5
by A verified traveler

Shooping en McAllen

Posted Nov 16, 2016
Location: Muy buena ubicación.
Las instalaciones por fuera no son tan buenas, pues es un hotel antiguo. Por dentro, muy bien, excepto la cama, que no está tan cómoda.
Comment from Hotel Management
Nov 19, 2016 by Carolina - Manager, Hotel Management
Gracias por tomar el tiempo para mandar sus comentarios! Lo invitamos que venga a visitar a nuestro nuevo hotel en Diciembre. Seguiremos teniendo nuestra gran ubicación y personal amable. Esperamos verlos de nuevo!
4 out of 5
by A verified traveler from San Antonio, United States of America

Great location on 10th street. So many restaurant

Posted Nov 14, 2016
Location: Located on the busy 10th street. So many varieties of restaurants.
Simple and cozy room, no frills. No small fridge, no microwave. There is a coffee, iron and ironing board. The king size bed was very comfortable and the room was spacious. The black out curtains are wonderful.
Comment from Hotel Management
Nov 15, 2016 by Carolina - Manager, Hotel Management
Thank you for your feedback! I am pleased to hear that you enjoyed your stay with us. We hope that on your next visit you may let us know of your request for a microwave and fridge, so that we may set them in your room prior to your arrival. Thank you again for your time and we hope to see you again!
4 out of 5
by A verified traveler

Good hotel for the price

Posted Nov 8, 2016
Hotel staff were very nice and professional. Breakfast was great. Room was comfortable.
Comment from Hotel Management
Nov 8, 2016 by Carolina - Manager, Hotel Management
Thank you for staying with us! We sincerely appreciate your kind feedback and we hope to see you again soon!