Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from B.

Nice hotel, easy to find, easy access, clean

Posted May 1, 2016
I've stayed many times here, it's my first choice when booking a hotel. Always had a good experience. Very recommended .
Comment from Hotel Management
May 4, 2016 by Gill, Hotel Management
Hello Reggie, Thank you for taking the time to answer our online survey. We appreciate your comments and are glad you enjoyed your stay at our hotel. Thank you again and have a nice day. Kind Regards, Kamaldeep Gill General Manager
5 out of 5
by hugo garcia from cd madero Tamaulipas

mejor hotel

Posted Apr 23, 2016 on Hotels
fantástico
Comment from Hotel Management
Jul 9, 2016 by Mary, Hotel Management
Hola Hugo Garcia, Gracias por tomarse el tiempo para responder a nuestra encuesta en línea que usted. Que tengas un buen día. Saludos cordiales, Kamaldeep Gill Gerente general
5 out of 5
by Rong Hwa

This traveler left a rating score only Posted Apr 21, 2016 on Hotels
2 out of 5
by A verified traveler from michaigan

good location but dirty and shabby room.

Posted Apr 18, 2016
Pros: The staff was friendly and helpful. The location was great.
Cons: Update rooms and clean more thoroughly.
Location: We were down there birding and there were many parks nearby for that.
Bathroom floors were sticky, cobwebs on ceiling and fire alarm. Stains on curtains made us think it was blood. The phone in the room never worked. The wallpaper was peeling.
Comment from Hotel Management
Apr 24, 2016 by Gill, Hotel Management
Hello Bea, Thank you for taking the time to answer our online survey. On behalf of our staff we want to apologize for any inconveniences you had during your stay at our hotel. Thank you again and have a nice day. Kind Regards, Kamaldeep Gill General Manager
5 out of 5
by A verified traveler

Posted Apr 17, 2016 on Hotels
last month we stayed at another hotel , and this hotel was much nicer and better. would stay at this place again.
Comment from Hotel Management
Jun 25, 2016 by Mary, Hotel Management
Hello, Thank you for taking the answer our online survey. We appreciate you comments. Thank you again and have a nice day. Kind Regards, Kamaldeep Gill General Manager
4 out of 5
by Carlos from Tampico

Inexpensive and comfortable very well located

Posted Apr 13, 2016 on Hotels
Good stay, inexpensive and comfortable
Comment from Hotel Management
Jun 18, 2016 by Mary, Hotel Management
Hello Carlos, Thank you for taking the time to answer our online survey. We want to thank you for you comments. Again thank you and have a nice day. Kind Regards, Kamaldeep Gill General Manager
4 out of 5
by A verified traveler

Posted Apr 13, 2016
Cons: elevator
Stayed for business. Okay. Took my food and had to carry the cooler upstairs--no elevator.
Comment from Hotel Management
Apr 17, 2016 by gill, Hotel Management
Hello, Thank you for taking the time to answer our online survey. We want to apologize for any inconveniences you had during your stay at our hotel. Again thank you and have a nice day. Kind Regards, Kamaldeep Gill General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2016 on Hotels
4 out of 5
by A verified traveler

Bien en general

Posted Apr 7, 2016
Todo bien el único detalle fue que se nos perdió un cargador de Iphone en la habitación y al ir a preguntar a la recepción nos dijeron que el personal no agarraba nada y en represalia me parece, ese día no nos quisieron la habitación,todo lo demás muy bien
Comment from Hotel Management
Apr 11, 2016 by Gill, Hotel Management
Hola Guillermo , Gracias por tomarse el tiempo para responder a nuestra encuesta en línea que usted . En nombre de nuestro equipo queremos disculpas por los inconvenientes que tuvo durante su estancia en nuestro hotel . Gracias de nuevo y tengan un buen dia. Saludos Cordiales Kamaldeep Gill Gerente General
4 out of 5
by Marcelo from MTY

Posted Apr 6, 2016 on Hotels
excelente relación precio calidad
Comment from Hotel Management
Jun 11, 2016 by Mary, Hotel Management
Hola Marcelo, Gracias por tomarse el tiempo para responder a nuestra encuesta en línea que usted . Apreciamos sus comentarios Gracias de nuevo y que tengas un buen día. Saludos cordiales gerente general