Ratings based on 352 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ronald

No hot water

Posted Feb 20, 2017 on Hotels
hot water wàsnt working and no comp
3 out of 5
by Ronald

Bad review

Posted Feb 19, 2017 on Hotels
No hot water for 2 days staying there. Should of rated a 0
4 out of 5
by JOSE

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
2 out of 5
by Freddy

Not satisfied

Posted Feb 6, 2017 on Hotels
Only room according to them that hotel.com had reserved for me was a handicap room . The toilet kept loosing water and refilling all night making that sound. Few items for breakfast too
1 out of 5
by A verified traveler

Worst experience ever

Posted Dec 19, 2016
When I arrived to check in they placed me in a handicap accessible room because the reservation was done through Expedia. The girl at the front desk stated that those were the only rooms available when booking through the travel sites. I was completely unsatisfied but the clerk would not change the room. When I phisically got to the room it wasn't clean, the bed sheets were on the floor, there were used towels in the restroom and trash that hadn't been picked up yet. I spoke with the clerk again and she stated that she had no other rooms and wanted to charge me for an upgrade. After refusing to pay additional and requesting a supervisor she stated there wasn't one available and gave me an upgrade. The upgraded room wasn't much of an upgrade. It was nice with a jacuzzi tub however there was no hot water and the tub itself would not fill. All in all I was completely unsatisfied.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Louisiana

Nice except shower

Posted Dec 19, 2016
Spacious room. Friendly staff. Comfortable bed. Barely warm water. Very little water pressure. Good location
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Nice hotel for the price...walls are paper thin...could here everything next door. Towels could be better
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels