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Reviews of Texas Inn and Suites McAllen at La Plaza Mall and Airport

2 out of 5
Texas Inn and Suites McAllen at La Plaza Mall and Airport
6420 South 23rd St, McAllen, TX

Reviews

7.0

Good

Rating 10 - Excellent. 191 out of 858 reviews" "
Rating 8 - Good. 268 out of 858 reviews" "
Rating 6 - Okay. 210 out of 858 reviews" "
Rating 4 - Poor. 89 out of 858 reviews" "
Rating 2 - Terrible. 100 out of 858 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2024

2/10 Terrible

Wily

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Straight dirty smelling room you’re so far out from anything
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! We stay at the Texas Inn a couple of winter months each year because it is a great location for us, the staff is very friendly and we can plug in our car!
Stayed 25 nights in Dec 2023

10/10 Excellent

Iridiam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Alma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

8/10 Good

Kenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with group
Liked: Amenities
The owner/manager, staff and room prep. Staff are unmatched for my needs. As close to Reynosa border crossing as possible. My only choice over any in Valley.
Stayed 1 night in Oct 2023

10/10 Excellent

Alma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep.
Stayed 1 night in Sep 2023

6/10 Okay

Darlene

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Half satisfaction
It was only one King bed which was ok. The toilet was plugged and there was a cockroach. The bed was comfortable but the frame made noise like it was broken. On the good side there was free WiFi and an extra free hour to check out.
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Jesus

Disliked: Cleanliness
Tv had no signal Bed sheets smelled foul
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Susan

Traveled with group
Disliked: Staff & service
Sign outside says free internet and free breakfast. Internet was free but there was no breakfast. Over priced.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alma

Stayed 1 night in Aug 2023

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great Would like to get back soon
Stayed 1 night in Jul 2023

10/10 Excellent

Alma

Stayed 1 night in Jul 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 2nd visit and had no problems clean, has pool, no one's was around. Will stay again
Stayed 2 nights in Jun 2023

10/10 Excellent

Heriberto

Stayed 1 night in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, oír stay was very confortable.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Hated it

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upset
The room was dirty sheets were filthy and the was roaches.i walked in and out didn't stay would like a refund
Stayed 1 night in Mar 2023

10/10 Excellent

Sultan, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the price this place is great. The room was very large and clean. The only issue is there were no coffee or coffee making facilities in the room. But there are places right next to it where coffee can be bought. The shower is great. Plenty of parking. La Plaza mall is close, as is the airport. Downtown is no more than 10 mins. Overall this is a good place to stay and explore the area for a few days. The staff is also great.
Stayed 1 night in Mar 2023

10/10 Excellent

KIMBERLY

Stayed 1 night in Feb 2023

6/10 Okay

Miguek

Disliked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Joaquin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very good price for the price, location for my needs, has very clean and comfortable.
Stayed 1 night in Feb 2023
Response from The Innkeeper on Feb 13, 2023
Thank you sir, we hope to see you again soon!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great place, very comfortable! Perfect location for us.
Stayed 7 nights in Jan 2023
Response from The Innkeeper on Feb 13, 2023
Thank you sir, we hope to see you again!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, great location. We will return.
Great room, spacious, comfortable and quiet. It could use a closet but we bought a clothes rack at Target for $10 for our two week stay.
Stayed 10 nights in Jan 2023
Response from The Innkeeper on Jan 24, 2023
Awesome, we will see soon!

10/10 Excellent

Jacky Steeve

Stayed 1 night in Jan 2023

10/10 Excellent

Maida

Stayed 1 night in Jan 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texas may not be number one but this motel is.
Friendly staff, nice room, quiet and great location.
Stayed 12 nights in Dec 2022
Response from The Innkeeper on Jan 3, 2023
While Texas being the best is debatable, we agree wholeheartedly that this motel is.

10/10 Excellent

Mingquan

8/10 Good

Luis

10/10 Excellent

Roberto

Stayed 1 night in Oct 2022
Response from The Innkeeper on Oct 10, 2022
Thank you

8/10 Good

SAMUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from The Innkeeper on Oct 10, 2022
Thank you

8/10 Good

Ernesto López

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap have so much glicerine that is what makes greasy your hands when you are washing them. For the price its good
Stayed 1 night in Aug 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
NoFrills
Didn’t sleep the whole night. Tractor trailers coming in & out of the warehouse that is behind the hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Jul 2022
Response from The Innkeeper on Sep 1, 2022
Thank you! Hope to see you again!

8/10 Good

Nathan

Stayed 2 nights in Jul 2022
Response from The Innkeeper on Sep 5, 2022
Thank you!

10/10 Excellent

Yassin, Celina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nicer than I expected. Worth the money.
Stayed 1 night in Jul 2022
Response from The Innkeeper on Sep 1, 2022
Thank you very much! Hope to see you again!

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Joseph

Stayed 1 night in Jun 2022

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy to deal with
Stayed 1 night in Jun 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service
The free breakfast was toast and butter. Only, The carpet in the room was staided by the door and there was no plug in the sink and we lost an item down the open drain
Stayed 1 night in Apr 2022

6/10 Okay

Enrique

Traveled with family
Agua Grasosa
Fue una estancia familiar de un par de días y la verdad NO regresaría, el agua del lavabo y la regadera estaba muy GRASOSA, la habitación espaciosa y contaba con frigobar y microondas (punto a favor ). El hotel está muy retirado del área de compras (no hay comercios cercanos)
Stayed 2 nights in Apr 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect for us!
Great location, great service, quiet and clean. The room was large and perfect for us. It was also economical. A very nice thing was that we could plug our EV into a 110v outside outlet which for out driving was adequate.
Stayed 5 nights in Feb 2022
Response from The Innkeeper on Sep 2, 2022
We appreciate your review! Please come back soon!

10/10 Excellent

Norman

Stayed 1 night in Mar 2022