Ratings based on 799 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

good location

Posted Sep 16, 2017
well just front of mcallen airport and one of biggest simon mall. room is ok but cable tv has problem. i can not see half of the channel !! stuff is nice and good breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 10, 2017
Great place for work travel, nice staff, a restaurant addition will improve their service
3 out of 5
Recommended
for Everyone
by A verified traveler from México city

Not as clean as I expected

Posted Aug 22, 2017
Good location if you are planning going to the Mall crossing the street or the airport my only issue with this hotel was the carpet,very unclean and some pizza boxes in the pool area that nobody cleaned otherwise everything was ok. Breakfast good with several options to choose
2 out of 5
by A verified traveler from tx

Next to airport, needs renovation.

Posted Aug 19, 2017
Room in good condition. shower area needs urgent renovation. Rust.
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

A good mid-priced stay

Posted Jul 28, 2017
Pros: Clean comfortable room for the price.
Cons: Communication with the guests.
Location: The location is very convenient for shopping and the airport.
My stay was comfortable. The room had just been remodeled and was very nice. Remodeling was still underway during my stay. The staff was friendly, but there were two instances that could have been handled better. I received a package a few days after arriving but it wasn't until I went to the front desk two days after it arrived and asked for the package that it was given to me. I asked them before it arrived to deliver it to my room and they said they would inform me when it arrived and I could pick it up--I did not receive any notification. The breakfast bar was pretty standard for the price range. Hot eggs and meat were available each day. However, I noticed that they had a cook making fresh eggs or omelets on a couple of days after I had already eaten. I could go to breakfast at about any time so I decided to go later the next day and get the fresh eggs. They weren't there that day. I asked the front desk what was up and they said they were experimenting with the idea for a few days only. I replied it would have been nice to get a heads-up about the service before it was over.
5 out of 5
Recommended
for Everyone
by A verified traveler from kim

Nice facility for my guests and close to airport

Posted Jul 13, 2017
Nice facility for hosting my guests and close to aiport and mall
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
It was great. Peace and quiet. You did not hear the airplanes. Breakfast we great as well. I love that check out time is 12pm
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Hotel is close to airport. The staff was Top notch

Posted Jul 11, 2017
I had not in this area before and the very helpful. I would definitely use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey, Mexico

It's a very good option and the price is ok

Posted Jun 29, 2017
It's not the first time staying in this hotel and in all my visits everything has been really good
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Pros: Staff
Great Staff. Great rooms... Nice Hotel... Fitness equipment could be up dated, but does the job