Ratings based on 261 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler from Mccall, ID

Baby crib policy is first come first served!

Posted Oct 24, 2017
Pros: The swimming pool and spa.
Cons: Please make sure that any arrangement agreed on the phone are actually taken care of. If the arrangement is not possible, let the customers know.
Our experience was ok, and the swimming pool and spa were a plus. If you need a baby crib, please, make sure you check-in early: despite I'd called them a couple of days before our check-in, and being told a note to our reservation had been added mentioning we needed a baby crib for our 1y old baby, nothing was done! Disappointing! We checked in at 4:30 pm and, when asked for the crib, we were told by the lady at the front desk she would have taken care of. Then we relaxed in the swimming pool and spa, and after we moved for dinner. Once back to the hotel, at 10 pm-ish, she told us she was very sorry because no crib was left for us as the policy was to give them on a first come base and all of the three cribs were gone already. Whaaat? I called 2 days in advance and nothing about that crib policy was mentioned on the phone. I do really think that if anybody has to be told there are no more cribs is not to be me, but someone else who showed up at the front desk, asking for a crib, without any early crib reservation. Final result our baby boy had to sleep with us and, being not used to it, he took much longer to sleep and woke up couple of times during the night: not a big problem, but I do not really buy the first come base for the crib policy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California.

Nicest Holiday Inn that I've stayed at.

Posted Sep 4, 2017
Free breakfast was excellent and the cinnamon rolls were great too. Place is very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Nice, clean, quiet hotel with a simple, but adequate morning breakfast. The hotel is located a short driving distance from the main business and restaurant center of McCall.
4 out of 5
Recommended
for Everyone
by A verified traveler from the villages Florida

Great location

Posted Aug 23, 2017
Clean, comfortable and close to town. Very enjoyable
5 out of 5
Recommended
for Everyone
by A verified traveler

Honey moon

Posted Aug 19, 2017
GREAT! Clean, nice, good breakfast. Easy to sign in and check out.
5 out of 5
by Christina

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
5 out of 5
by Bette

Enjoyed stay

Posted Aug 6, 2017 on Hotels
Staff was very friendly and accommodating. Room was spacious and clean.
5 out of 5
by Carla

Nice Hotel

Posted Aug 1, 2017 on Hotels
We have stayed at this hotel before, and our stay last time was excellent. This time we had a room smelled like cigarette smoke!
5 out of 5
by Linda

This traveler left a rating score only Posted Aug 1, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great for kids, nice location

Posted Jul 19, 2017
Staff was very friendly, they accommodated an early check in. The hotel has a fun rustic feel with a nice indoor pool, my kids loved it! Located right across the street from the Pancake House and Christmas Shop and just a couple minutes from the lake, restaurants and shopping.