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Reviews of Quality Inn

2.5 out of 5
Quality Inn
745 Magee Dr, Brookhaven, MS

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 143 reviews" "
Rating 8 - Good. 54 out of 143 reviews" "
Rating 6 - Okay. 35 out of 143 reviews" "
Rating 4 - Poor. 9 out of 143 reviews" "
Rating 2 - Terrible. 6 out of 143 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald Demico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff, also good Breakfast
Stayed 1 night in Apr 2024

4/10 Poor

Nichele

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The motel itself was very dated and needs updating badly. For the price, I expected much more. Motel 6 would have been a better deal. When we went to breakfast at approximately 8:00am every morning, most of the "hot" items were turned off already. Even though it says it is open until 9:00am. The eggs and sausage were cold along with the biscuit gravy. They ran out of cream cheese for the bagels and never did get any in for 3 days. The ice machine was out of order due to no one coming to fix the broken line. They did provide ice from the office later. The staff was friendly and cordial.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, well maintained room and great customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The room and customer service are fantastic.
Stayed 1 night in Jan 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, clean & quiet place to grab some rest.
Stayed 1 night in Jan 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2024

4/10 Poor

Randy

Disliked: Staff & service, amenities
The women at the desk gave no greeting and answered questions in a monotone. Did not seem interested. When asked about concession area the machines were either empty or contained no product. For example, i purchased potato chips and the bag was empty with a tear on the side?? Basically, do not stay at this place. Very expensive and very poor.
Stayed 1 night in Oct 2023

2/10 Terrible

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was fairly neglected
Stayed 1 night in Jun 2023
Response from Anna on Aug 30, 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Your satisfaction is important to us and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Anna ThomasAGMQuality Inn

6/10 Okay

Louis

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2023
Response from Anna on Aug 30, 2023
Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Anna ThomasAGMQuality Inn

6/10 Okay

Lorri

Traveled with family
Liked: Staff & service
Good in a pinch
Room smelled very musty. We were looking for a place to lay our heads and this worked fine.
Stayed 1 night in Jul 2023
Response from Anna on Aug 30, 2023
Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Anna ThomasAGMQuality Inn

6/10 Okay

Nanette

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice, but the appliances were broke down.
Stayed 1 night in Jun 2023

8/10 Good

Candi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint I have is the room I had, just didn't get cold enough for me. So I was constantly awakened from the temp and the AC kicking on attempting to cool. If it was a super hot day, I could understand the AC trying to keep up.
Stayed 1 night in Jun 2023

8/10 Good

Tony

Liked: Staff & service
Front desk was lady was awesome! The room was neat and clean except the mirror on the door was dirty! The room seems to be really damped! Could have used a dehumidifier in the room! The price was a little high but other than that! We was satisfied!
Stayed 2 nights in May 2023

10/10 Excellent

Josiah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room; great price; friendly service. I would definitely stay there again.
Stayed 1 night in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

8/10 Good

Benjamin

Stayed 1 night in Mar 2023

8/10 Good

Sally

Stayed 1 night in Mar 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Mar 2023

10/10 Excellent

Armie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, cleanliness of the rooms and the property.
Response from Anna on Dec 13, 2022
Thank you for your review, we appreciate our customers and hope to see you again soon!Anna ThomasAGM

8/10 Good

Austin

Stayed 1 night in Sep 2022

10/10 Excellent

Tressa

Stayed 1 night in Aug 2022

8/10 Good

Brent

Stayed 1 night in Jul 2022

10/10 Excellent

Andrea

Stayed 1 night in Apr 2022

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Price was excellent
Stayed 1 night in Mar 2022

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property in bad need of updating.
Stayed 2 nights in Feb 2022

10/10 Excellent

ROBERT

Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly.
Stayed 1 night in Jan 2022

8/10 Good

Dale

Stayed 1 night in Jan 2022

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

2/10 Terrible

Dennis

Business traveler
Disliked: Cleanliness, property conditions & facilities
Homeless Village!
Room was musky smelling. Long term residents have all sorts of stuff on sidewalks and balconies like cookers and tables and garbage. Did not seem safe.
Stayed 1 night in Oct 2021

2/10 Terrible

Lashonda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
This hotel was old and smelled like smoke, the bed was not very comfortable. The room was over all not very good. I used my blankets that i had in the car over the sheets and slept for a few hours and then finished my trip. I will definitely not be staying here on our trip home.
Stayed 1 night in Jun 2021

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Anna on Jun 22, 2021
Thank you for your feedback, we look forward to having you stay again!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly as advertised, it was clean and easily accessible.
Stayed 1 night in Mar 2021

10/10 Excellent

Debora

Stayed 2 nights in Jun 2020

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Derik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeled room was nice for the money. Good location.
Stayed 1 night in Jun 2020

4/10 Poor

Terry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A little noisey first night. Less full last night of stay. Good location. Clean and bed was great.
Stayed 2 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Hotel was very clean, staff was very friendly close to the interstate. Definitely will stay again next time we travel through.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was clean. Price was good. Looks like they remodeled
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Under Construction.
Put us in the far back of the property when there were plenty of rooms at the front. The air unit wasn't functioning. The smoke alarm was hanging by wires. There were construction materials all over. One towel and one washcloth in the room. Disappointing.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Service was great
Outside looks a little rundown. Service was great.
Stayed 1 night in Oct 2019