Room amenity

Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
749 Magee Drive, Brookhaven, MS

Reviews

6.4
Rating 10 - Excellent. 28 out of 113 reviews" "
Rating 8 - Good. 23 out of 113 reviews" "
Rating 6 - Okay. 24 out of 113 reviews" "
Rating 4 - Poor. 9 out of 113 reviews" "
Rating 2 - Terrible. 29 out of 113 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of mold on the walls. Dirty, no cold water, very little water pressure and on and on.
Stayed 1 night in Mar 2024

2/10 Terrible

gabriel

Disliked: Amenities, property conditions & facilities
Room beside me stayed up until 4:00 am. Thin walls
Stayed 1 night in Jan 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Stayed 3 nights in Nov 2023
Response from Tim on Jan 22, 2024
Thanks for your kind and lovely words, Robert! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

4/10 Poor

Robert

Business traveler
Disliked: Amenities, property conditions & facilities
Restroom holes in wall shower curtain.
Stayed 2 nights in Nov 2023
Response from Barbara on Jan 22, 2024
Hi, Robert! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 Terrible

Thomas

Stayed 1 night in Nov 2023
Response from Ammy on Jan 22, 2024
Hi, Thomas! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

6/10 Okay

Robert

Stayed 3 nights in Nov 2023
Response from Ammy on Jan 22, 2024
Hi, Robert! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good job
Stayed 1 night in Nov 2023

10/10 Excellent

Malika

Liked: Cleanliness, property conditions & facilities
I like that it's wete safe easy parking dinning areas were within walking distance. Can also say it were quiet rooms were good
Stayed 1 night in Nov 2023

2/10 Terrible

Latoria

Disliked: Cleanliness, staff & service, property conditions & facilities
This property need to be shutdown until they remodel them. Also they need to put the correct pictures only because they are false advertising.
Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Business traveler
Liked: Room comfort
Overall, it was a good hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Theodore

Stayed 1 night in Sep 2023

10/10 Excellent

Theodore

Stayed 1 night in Aug 2023
Response from Eva on Sep 11, 2023
Hi, Theodore! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Eva

10/10 Excellent

Theodore

Stayed 1 night in Aug 2023
Response from Eva on Sep 11, 2023
Thanks for rating us, Theodore! Your review made our day. We hope to delight you with our services. Regards, Eva

6/10 Okay

Abrahan

Stayed 2 nights in Jun 2023
Response from Ava on Jun 21, 2023
We are sorry to disappoint you, Abrahan! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Clean and comfortable.
Stayed 1 night in Jun 2023
Response from Ava on Jun 21, 2023
Hey Iris! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

2/10 Terrible

Brandi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
The bathroom was horrible and not clean they also charged me more than the price was quoted and the hotel worker had an attitude because I was upset about them charging more money for that nasty ass hotel and then he had the nerve to tell me I don’t have to stay there but they still was going to charge me anyway please save your time and money and stay somewhere else
Stayed 2 nights in May 2023
Response from Maria on May 18, 2023
Hi, Brandi! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

6/10 Okay

Keith

Disliked: Cleanliness, property conditions & facilities
Just wasn’t clean nor was there any attempt to clean absolutely filthy. I always pre clean anyway, but decades of filth remained
Stayed 1 night in May 2023
Response from Joey on May 18, 2023
Thank you for your feedback, Keith! We have shared the same with our concerned team and necessary steps towards improvement will be taken from our end. Regards, Joey

8/10 Good

Iris

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Ammy on May 4, 2023
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Ammy on May 4, 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Apr 2023
Response from Ava on Apr 19, 2023
Hey, Robert! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

8/10 Good

Wondrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Ava on Apr 19, 2023
Hey, Wondrell! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ava on Mar 2, 2023
Hi, Sean! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

2/10 Terrible

Justin

Stayed 1 night in Jan 2023
Response from Eva on Feb 7, 2023
Hi, Justin! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 Poor

Hemchandran

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only chose this property if you are tight on budget.
Response from Lisa on Jan 10, 2023
Hi, Hemchandran! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa

6/10 Okay

Lindsay

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Lisa on Jan 10, 2023
Hi, Lindsay! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

6/10 Okay

Lindsay

Stayed 1 night in Nov 2022
Response from Ammy on Dec 1, 2022
Hi, Lindsay! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

6/10 Okay

Lindsay

Stayed 1 night in Nov 2022
Response from Ammy on Nov 23, 2022
Hi, Lindsay! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Terrible

Keith

2/10 Terrible

Daniel

Traveled with group
Stayed 1 night in Oct 2022
Response from Ammy on Nov 4, 2022
Hi, Daniel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Arthur on Sep 1, 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Arthur

8/10 Good

Bruce

Business traveler
Liked: Cleanliness
Stay was for business so low price point is important. Overall clean no frills decent place to stay.
Stayed 3 nights in Aug 2022
Response from Jon on Aug 19, 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

2/10 Terrible

Jarron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible I really deserve a free night
My room key would not work, not just my room but over 10 room doors could only be unlocked with a master key that the owner had and after letting me in my room for a 2nd time I was asked not to leave my room anymore. Bath room sink only runs at a slow drip not even enough to wash your hands! The floors are super filthy and I have videos and pictures….
Stayed 1 night in Jul 2022
Response from Ammy on Jul 24, 2022
Hi, Jarron! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 Okay

Pamela

Stayed 1 night in Jun 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jun 2022
Response from Ammy on Jun 11, 2022
Hi, Julio! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

matthew

Stayed 1 night in Jun 2022
Response from Christina on Jun 6, 2022
Hi, Matthew! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Christina!

6/10 Okay

Vy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The lady was sweet.
Stayed 1 night in Mar 2022
Response from Jackson on Mar 24, 2022
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jackson

2/10 Terrible

Sabrina

Stayed 1 night in Mar 2022

8/10 Good

Don

Traveled with group
Liked: Cleanliness
Convenient. Ceiling texture was in very poor condition and was about to fall off of the ceiling.
Stayed 1 night in Mar 2022
Response from Jane on Mar 7, 2022
Thanks for the positive rating, We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and decent.
Older hotel but it was clean and comfortable. It’s basic but in this price range that’s what you get. I’d stay here again.
Stayed 1 night in Feb 2022
Response from Andrew on Mar 7, 2022
Thank you so very much, Brent! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Andrew

6/10 Okay

Lindsay

Stayed 1 night in Feb 2022
Response from Jane on Mar 6, 2022
Hi, Lindsay! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

10/10 Excellent

Deondre

Stayed 2 nights in Oct 2021
Response from Jane on Mar 2, 2022
Hi, Deondre! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!

6/10 Okay

Bruce

Business traveler
I needed a moderately price hotel. OYO was satisfactory for the price.
Stayed 1 night in Jan 2022
Response from Damien on Feb 8, 2022
Hi Bruce, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Damien

10/10 Excellent

Leonard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in South Mississippi
I enjoyed the cleanliness and the wonderful service
Stayed 1 night in Jan 2022
Response from Cheshta on Jan 16, 2022
Thank you for rating us with such awesome words, Leonard! We will strive to keep up with your expectations always. Regards, Ivy

2/10 Terrible

Lakala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Smelled of weed and was filthy. Website it’s completely misleading. Absolutely disgusting and will never stay again
Stayed 1 night in Dec 2021
Response from Noah on Dec 24, 2021
Apologies for the problems you had faced, Lakala! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 Poor

diane

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2021

6/10 Okay

Bobby

Disliked: Staff & service, room comfort
Don’t recommend
When i got there the man was like it’s $50 deposit for the room or py $5 extra and i said it didnt say anything about a deposit when i booked it and he said its incase i mess up the room. I dont recommend the place the sheets are trash,bathroom door didnt close and it had bugs
Stayed 1 night in Nov 2021
Response from Cheshta on Nov 14, 2021
Hi, Bobby! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

6/10 Okay

Lauranne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Cheshta on Nov 8, 2021
Hi, Lauranne! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

4/10 Poor

Scott

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This place is in rough shape and the area is also rough. The female manager at the Waffle House was shot and killed during my stay. The gunshots woke me up.
Stayed 7 nights in Oct 2021

4/10 Poor

David, Mount Airy

Disliked: Cleanliness, amenities, property conditions & facilities
I am from this town and this used to be the old Best Western. The Pictures were well taken, but that's where it ends. The room was dirty. It wasn't filthy, but dirty. It didn't look like the floor had been thoroughly swept. It had not been dusted. The area around the toilet was filthy. When the cleaning person emptied my trash cans, they used bags from the grocery store as trash bags. The ceiling was peeling and it looks like no real attempt to repair it was taken. When the room was remodeled, the baseboard trim was installed half-assed. I could go on. I say all that to say, if you want a cheap place to lay your head, this is the place. If you want quality and customer service, DO NOT STAY HERE. I never will again when visiting my home town.
Stayed 3 nights in Oct 2021
Response from Ammy on Oct 27, 2021
Hi, David! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia