Ratings based on 80 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, CA

Close to Zanzibar Ferry

Posted Dec 5, 2017
Great place to be after a week on wildlife safari in rustic lodges. This modern hotel is very comfortable and had a large city vibe. We wanted a hotel close to ferry as we were off early in the morning. I highly recommend this hotel for people used to modern hotels found in big cities in US. Our room was spacious, clean and welcomed after we came in from a 13 hour drive from Ruaha. We appreciated the promise of an escort from the hotel to the ferry for the two block walk.
5 out of 5
by A verified traveler

Nice Hotel

Posted Nov 29, 2017
Pros: It is nearly me
Cons: it is improved
Location: nearly harbor and sea around indian ocean
The hotel is well I do love it and Expect to make a booking for it again
Comment from Hotel Management
Dec 5, 2017 by Christine, Hotel Management
Thank you for the great review in Expedia. It is always a pleasure to serve guests who appreciate our team's efforts to maintain the standards of the hotel. We hope to serve you again on your next visit. Karibu sana!
2 out of 5
by A verified traveler

Dated Decor

Posted Oct 31, 2017
Pros: Buffet breakfast was reasonable
Cons: Service and decor
Location: Waking distance to ferry and CBD
I selected this hotel primarily for its supposed close proximity to the airport and harbour. In peak hour traffic, evening or early morning what should be a 15-20 minute drive actually takes one hour. The young driver that collected me from the airport by far was the most professional of anyone I encountered at the hotel and provided a wifi connection and water once in the car. Hotel checkin was conducted by a very grumpy man, who proceeded to put me in a room which didn’t match the booking description. I purposely booked and paid extra for a room with a view and balcony so I could get some fresh air, However I was put in a two bedroom apartment with no view due to ‘renovation works.’ If this had been made clearer to me at the time of booking I would have stayed at a hotel closer to the airport which would have been a) cheaper, b) saved me money in transit costs. The manager overheard me complaining and reduced the cost of the airport transfers however I still feel completely misinformed. The hotel room whilst clean is dated in terms of decor but I suspect typical of accommodation in Dar es Salaam. The location of lifts is important to note as the hotel shares the building with commercial tenants and has its own set of lifts which are at the opposite end to the rooms which can make navigating tricky. I suspect if you are staying for business then this would be a good hotel centrally located, however for airport transfers, not so much.
Comment from Hotel Management
Nov 27, 2017 by Christine, Hotel Management
Thank you for sharing your experience during your stay in our hotel. We are grateful to guests like you who provide us with constructive criticism to make us strive even harder for the improvement of our service. We have taken you points seriously and in fact implemented procedures to avoid the same mistake again. Despite all of these, we hope you can give us another chance to serve you again. You are always welcome in Harbour View Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dar es Salaam

Posted Oct 26, 2017
As a Tanzanian returning from abroad, I was pleasantly suprised by the quality of rooms and general efficiency of the staff. Food quality was good and the location very strategic at the heart of Da es Salaam CBD. A definite value for money.
Comment from Hotel Management
Nov 27, 2017 by Christine, Hotel Management
Thank you Mr. Denis for the great review. We appreciate the time and effort spent in sharing your positive experience in Harbour View Suites. The staff will be happy to note how they managed to impress someone who is exposed to international hotel standards. Hope to see you again on your next visit to Dar.
5 out of 5
by George

Nice break

Posted Sep 3, 2017 on Hotels
Amazing, lovely stay
Comment from Hotel Management
Sep 9, 2017
Thank you Mr. George for your kind words. It was our pleasure to serve you. Karibu sana
4 out of 5
by Business in Dar es Salaam from Dar es Salaam

Efficient and friendly

Posted Aug 9, 2017 on Hotels
pity about the poor wifi - otherwise 9 out of 10
Comment from Hotel Management
Aug 12, 2017
Thank you for staying with us. We sincerely apologize for your inconvenience regarding the Wifi. It is quite puzzling that it was an isolated case as the rest of the guests were enjoying strong signal. We are still currently investigating the matter and hope to resolve it at the soonest. Again, our sincere apologies. Hope we can serve you better next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good hotel for overnight stay

Posted Jul 31, 2017
Pros: Position
Location: Central cbd, close to ferry terminal from Zanzibar, walking distance.
We stayed as an overnight guest for stopover on way to safari. Accommodation was clean and comfortable, restaurant and bar area were good. Balcony overlooking harbour was nice for afternoon drinks. Position in central cbd, and easy access from airport. A good overnight choice if you must visit Dar es Salaam.
Comment from Hotel Management
Aug 5, 2017 by Christine, Hotel Management
Thank you for sharing your experience in Harbour View Suites. Our staff will be delighted to know that you had a comfortable and enjoyable stay in our hotel. We look forward to serving you again on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny ny

Nice hotel near ferry

Posted Jul 26, 2017
Nice hotel, breakfast is included. Friendly staff and nice room service. No pool.
Comment from Hotel Management
Jul 29, 2017 by Christine, Hotel Management
Thank you for sharing your comments on your stay in Harbour View Suites. It was a pleasure to serve and make you comfortable in our hotel. We would just like to correct the information regarding the absence of a pool. We do have one on the 9th floor opposite the gym. Hope you can stay with us again and experience swimming in our pool on your next visit.
3 out of 5
by A verified traveler

Notify guests of the mosquito spraying on arrival

Posted Jul 16, 2017 on Hotels
Hotel was average. Sheets had holes in them and the rugs were very dirty. The hotel should notify guests that they spray the rooms every evening for mosquitos. I was ill the first 3 days because of the chemicals used to spray the room. Had I known they spray, I would have immediately opted out of the service.
Comment from Hotel Management
Jul 22, 2017
Dear Sir/Madam, Thank you for taking your valuable time to review your stay in Harbour View Suites. We sincerely apologize for assuming that you are aware that all hotels in Dar es Salaam spray the room during turn down service. Hope we can still be given a chance to improve your impression of our hotel. In the event that you will visit Dar es Salaam, again, please do notify us and we will do our best to meet your expectations.
4 out of 5
by Justice

Dar Harbour View Stay

Posted Jul 14, 2017 on Hotels
Moderate to good stay. Hotel could organize night/evening activities for guests.
Comment from Hotel Management
Jul 22, 2017
Dear Justice, Thank you for your comment/suggestion regarding the hotel. We are seriously considering taking steps in that direction and hope that we can make it a reality for our guests' pleasure.