Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
25% of guests recommend
3.5 Room cleanliness
2.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Laroussi from paris

isolated hotel

Posted Jul 22, 2015 on Hotels
Too far from grand mosquee: need 2 bus! NO reactive personnal
3 out of 5
by Ali

This traveler left a rating score only Posted Jul 15, 2015 on Hotels
4 out of 5
by Mohamed

This traveler left a rating score only Posted Aug 9, 2013 on Hotels
2 out of 5
by dr.fahad from الرياض

غير مناسب

Posted Mar 22, 2013 on Hotels
غير جيدة
1 out of 5
by Mehvish

Far from haram through bus service it takes 10min

Posted Feb 10, 2013 on Hotels
Not pleasant.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 2, 2013 on Hotels
3 out of 5
by A verified traveler

قريب من الموقع المراد الذهاب اليه فقط ...

Posted Jan 27, 2013 on Hotels
صراحة الفندق فيه موظفين الفترة الصباحية غير متمكنيين صراحة وغير ملمين بخدمات الفنادق،،، فقط المدير هو وجدنا منه حسن الاستقبال والتفهم...
4 out of 5
by Abu Talal from Riyadh

Good for the price

Posted Jul 23, 2012
Pros: Price
Cons: Location
Location: Far from main attraction
Room is spacious and cool AC. Staff need more training in customer service and friendliness. Water supply was off for three hours. Transportation to mosque was unreliable.
2 out of 5
by demirhan from Istanbul/Istanbul Province, Turkey

Not Satisfied

Posted May 29, 2012
Pros: Shuttle to Kaaba
Cons: Almost everything
Location: Not good
Broken air condition. Not helpful staff, they do not even call any taxi cab. No internet at all. 15 min. distance to Haram Area by car.
2 out of 5
by demirhan from Istanbul/Istanbul Province, Turkey

Poor service

Posted May 26, 2012
Pros: Shuttle
Cons: Almost everything
Location: Takes around 10-15 min. by car to get to Kaabe.
The air condiiton is not working properly in every room. It says, free (high speed) wifi but there is no intenet at all, not even in business room or front desk (at least there was not any while we were staying). They do not call taxi if you request, they tell you to walk to the street (almost around 1/2 - 1 km) under the sun. The only good think is their shuttle to Kaaba. This is the only way to reach Kaaba. At check out, they did not accept us to pay with master card or visa, they told us to pay only cash at this 5 star hotel. Overall, It does not deserve to be 5 star hotel with this weak service, not more than 3 star.