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Overview of Elaf Ajyad Hotel

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In-room safe, free cribs/infant beds, free rollaway beds, alarm clocks
In-room safe, free cribs/infant beds, free rollaway beds, alarm clocks
In-room safe, free cribs/infant beds, free rollaway beds, alarm clocks
TV

Elaf Ajyad Hotel

4 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationWell of Zamzam11 min walk
    Popular LocationGreat Mosque of Mecca11 min walk
    Popular LocationAbraj Al-Bait Towers11 min walk

Choose dates to view prices

  • Standard Quadruple Room

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More detailsStandard Quadruple Room
  • Standard Triple Room

    Room amenities

    • Sleeps 3
    • 3 Twin Beds
    More detailsStandard Triple Room
  • Standard Double Room

    Room amenities

    • Sleeps 2
    • 2 Large Twin Beds
    More detailsStandard Double Room
  • Family Suite

    Room amenities

    • Sleeps 5
    • 5 Twin Beds
    More detailsFamily Suite

About this area

Mecca

Located in Mecca, Elaf Ajyad Hotel is in the city center. Great Mosque of Mecca and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Popular Location

What's nearby

  • Well of Zamzam - 11 min walk
  • Great Mosque of Mecca - 11 min walk
  • King Fahad Gate - 11 min walk
  • Abraj Al-Bait Towers - 11 min walk
  • Kaaba - 11 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 61 min drive

Restaurants

  • Chicken Broast — 4 min walk
  • Chicken Broast — 6 min walk
  • Al Bait — 7 min walk
  • Bab Al-Salam — 19 min walk
  • Albaik — 4 min drive
View in a map

About this property

Elaf Ajyad Hotel

4-star Art Deco hotel near Great Mosque of Mecca
Along with 3 restaurants, this smoke-free hotel has a 24-hour business center and 24-hour room service. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. All 355 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and TVs. Other amenities available to guests include hair dryers, safes, and free toiletries. Housekeeping is available on request.
Elaf Ajyad Hotel offers 355 air-conditioned accommodations with safes and hair dryers. Refrigerators and coffee/tea makers are provided. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle up to 1 km

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: SAR 35 per person
  • 3 restaurants
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English

Business services

  • 24-hour business center
  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 35 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Ajyad
Ajyad Hotel
Elaf Ajyad
Elaf Ajyad Hotel
Elaf Ajyad Hotel Mecca
Elaf Ajyad Mecca
Elaf Hotel
Hotel Ajyad
Hotel Elaf
Hotel Elaf Ajyad
Elaf Ajyad Hotel Makkah/Mecca
Elaf Ajyad Hotel Hotel
Elaf Ajyad Hotel Mecca
Elaf Ajyad Hotel Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Elaf Ajyad Hotel and receive a full refund?
Yes, Elaf Ajyad Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Elaf Ajyad Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Elaf Ajyad Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elaf Ajyad Hotel?
This hotel doesn't offer parking.
What time is check-in at Elaf Ajyad Hotel?
Check-in begins at 4:00 PM.
What time is check-out at Elaf Ajyad Hotel?
Check-out is at noon.
Where is Elaf Ajyad Hotel located?
Located in the heart of Mecca, this hotel is within a 15-minute walk of Well of Zamzam, Great Mosque of Mecca, and Kaaba. Abraj Al-Bait Towers and King Fahad Gate are also within 15 minutes.
3.0
Rating 5 - Excellent. 28 out of 228 reviews
5 - Excellent 12%
Rating 4 - Good. 58 out of 228 reviews
4 - Good 25%
Rating 3 - Okay. 66 out of 228 reviews
3 - Okay 29%
Rating 2 - Poor. 35 out of 228 reviews
2 - Poor 15%
Rating 1 - Terrible. 41 out of 228 reviews
1 - Terrible 18%

3.1/5

Cleanliness

3.0/5

Staff & service

3.4/5

Amenities

2.9/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever experience
I stayed in tower B room 626. Cockroaches and many other little flies were there. Bed conditions were horrible. I took pictures of pillow that contains blood spot even the white covering on pillow couldn’t hide it. I booked for 10 nights but slept only for 3 nights in this hotel. No room service at all.
Stayed 10 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service, room comfort
Dated but comfortable place. Not good for disabled
Service was good but place was very dated. Toilets were dingey. Not good for disabled as steep hill. However bus service provided. Breakfast was top class.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I Advice every body want to go to mecca , book in this nice hotel
Stayed 2 nights in Jan 2020

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the rooms needS to be cleaned The carpet look dirty and very old
Stayed 4 nights in Jan 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cannot be trusted
I booked this hotel and paid via hotel.com as i always do as am a gold customer with hotel .com On arriving at the hotel myself and brother discovered we booked too many rooms. I called hotel.com to reduce my stay on one of the rooms from 5 night to 4 night and the said no problem but the need the hotel to approve the change. I spoke with the hotel Manager (Mr Jameel) he agreed that I can check out after 1 day and that 4 nights can be refunded to me. He confirmed this to hotel.com on the phone and they asked me to check out. On checking out the room was immediately sold to another customer however I returned to the UK and Hotel.com has refused to refund me as they said the hotel manager has refused to approve a refund despite promising to refund. I believe this is a scam as the room was sold to another guest and they also refused to refund me. This hotel should be avoided as they cant be trusted. They took my money and sold my room and didn't give me a refiund.
Stayed 5 nights in Dec 2019

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