Ratings based on 152 Verified Reviews

3.0 out of 5
49% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to the haram but no WiFi

Posted Mar 18, 2018
The best thing about the hotel is it’s proximity to the haram - it’s about a 6 minute walk to Masjid al-Haram, and there are shuttles every few minutes that take you to the base of the hill. The room itself was fine, but a big issue was the lack of WiFi in the hotel rooms. The bathroom was also on the smaller end, and overall the hotel felt more like a three star than a four star one.
3 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Decent hotel

Posted Mar 7, 2018
It's a nice hotel, facilities were ok and there was nothing to complain about. The walk from the hotel to the masjid isn't too far, about 10 mins in total to get to a place inside where you can pray. It's a steep uphill walk back from the masjid though, and the placement on the map can be a little decieving, you have to walk round a little before getting to the masjid, rather than a straight walk like with Swissotel for example. If you're ok to be doing some walking, then this hotel is in a decent location, but there are of course better locations and hotels. For the price you pay, I'd say it's a nice hotel, but probably wouldn't stay here again just because of the uphill struggle and could probably get less of a struggle elsewhere for not much more expensive.
2 out of 5
by A verified traveler

Posted Feb 18, 2018 on Hotels
It was ok, first no one understand English,the breakfast was all Arabic , it should be mixed to accommodate all Asian people ascwell
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2018 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2018 on Hotels
3 out of 5
by A verified traveler from Canada

Hotel with 100 around meter shuttle service to the

Posted Jan 2, 2018
The Shuttle service was hopeless and they provide around 100 meters up and down the hill as the hotel is on height. The electric vehicles were for display only and very rarely used. The internet was hopeless and never wirkbindige the rooms, you should come to the lobby to use that which was very slow due to heavy load. The cleness was another issue and furniture was old. I will never recomond to stay in this hotel.
1 out of 5
by Ayaz

Negative Review

Posted Dec 25, 2017 on Hotels
Many works needs to be done at the hotel.. pictures are different than what we found inside. Will not recommend anyone in there
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Spacious room. Need little more cleaning. Close to Haram, shuttle service helped sometimes.
2 out of 5
by A verified traveler from egypt

Not very good

Posted Dec 8, 2017
It's near to haram but on a hill . Hotel is old rooms not renwed