Get an overview of this hotelLuxury hotel with 2 restaurants and coffee shop/café

Popular property highlights

Free WiFi
24-hour front desk
Multilingual staff
Concierge services

 Guest Highlights

Our Guests Love
  • Good location
  • Breakfast
  • Helpful staff
  • Guestroom size
Our Guests Note
  • Bathrooms could've been nicer

Location

Located in the heart of Mecca, this luxury hotel is 0.4 mi (0.7 km) from King Fahad Gate and 1.6 mi (2.7 km) from Abraj Al-Bait Towers. Faqih Mosque and Safa and Marwah are also within 6 mi (10 km).

Hotel Features

2 restaurants, a coffee shop/café, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and meeting rooms are onsite.

Room Amenities

All 1315 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like sofa beds and dining areas. Other amenities available to guests include kitchenettes, Select Comfort beds, and sitting areas.

Hotel Pullman ZamZam Makkah

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 5-star property offers access to limo/town car service and meeting rooms. 3 meeting rooms are available. This Art Deco hotel also offers a library, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hotel Pullman ZamZam Makkah has designated areas for smoking.

  • Snack bar/deli 
  • Valet parking (surcharge) 
  • Computer station 
  • Luggage storage 
  • Conference space size (meters) - 100 
  • Offsite parking reservations required 
  • Shopping on site 
  • Number of floors - 33 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Library 
  • Coffee shop or café 
  • Porter/bellhop 
  • Year Built 2005 
  • ATM/banking 
  • 24-hour front desk 
  • Total number of rooms - 1315 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Number of restaurants - 2 
  • Number of meeting rooms - 3 
  • Designated smoking areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchenette  
  • Snack bar/deli  
  • Separate dining area  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Offsite parking reservations required

Room Amenities

  • Egyptian-cotton sheets 
  • Sleep Number by Select Comfort mattress 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Kitchenette 
  • Premium TV channels 
  • Daily housekeeping 
  • Free toiletries 
  • In-room climate control (air conditioning) 
  • Premium bedding 
  • Separate sitting area 
  • Sofa bed 
  • Iron/ironing board (on request) 
  • Turndown service 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Air conditioning 
  • Minibar 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 5 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
A valid permit to perform Hajj must presented at airport and hotel check-in from July 24 - September 5, 2017. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Early check-in fee: SAR 200
  • Late check-out fee: SAR 200
  • Rollaway bed fee: SAR 150.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Pullman ZamZam Makkah
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel
  • ZamZam Pullman Makkah Hotel

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.


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