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New hotel with excellent customer service. Spacious rooms ( some facing Haram), very close to Haram. Nice breakfast with huge choices. In Sha Allah will stay again. Highly recommended
Convinientky located, It literally takes a minute to get to the haram. The hotel staff are fantastic from reception to room service abd the actual room was brilliant, spacious and well maintained. Would defo recommend and go back.
We stayed 3 nights and everything was awesome, the staff hospitality, the comfortable rooms, hotel facilities, breathtaking view and the great location.
The hotel was really nice and near the Haram. We stayed there for 5 nights with two rooms and it is a good experience. However the only thing I did not like is, the hotel services. They did not clean the sheets and room services are very bad. I asked for some extra towel but room services said they ...
I've actually stayed in Zamzam 12 times including two Haj trips. They try quite hard to satisfy their guests. They serve sukary dates and Arabian coffee after several prayers, management greeting guests in lobby to talk with guests and listen to problems etc. I am happy standard is maintained.
Nice hotel and wonderful stay. A double bed instead of two single beds for me and my wife would have added to the overall pleasure of staying at this 5-star facility. Elaborate, varied fare at breakfast. However, just wondering how the total bill for two nights showed by the hotel to me was much ...
Second time at this hotel for it's fantastic location just couple of meters from the Haram. The room however was so bad, small, dirty and not well maintained for sure.
Pleasant experience,Lobby was very attractive with sufficient sitting area. Comfortable seats. Breakfast is just Okay.Toilets were not maintained properly. Toilet Seat was broken. Rooms are not well lit. A bit noisy place. Guest talking loudly in corriodors
Distance - Less than 5 mins walk to Haram - Kabba. Extremely convenient. Reception-Person at reception was curteous but care free, we waited for couple hours to get our room. Ir could be because of huge number of people checking in & checking out. But staff kept our luggage safe and we went for umrah ...
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