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Get an overview of this hotelLuxury hotel with 4 restaurants and full-service spa


Located in the heart of Mecca, this luxury hotel is steps from Well of Zamzam, Masjid al-Haram, and Kaaba. Abraj Al Bait Towers is 0 mi (0 km) away.

Hotel Features

Along with 4 restaurants, this smoke-free hotel has a full-service spa and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a coffee shop/café, a sauna, and a steam room are onsite.

Room Amenities

All 214 individually decorated rooms feature free WiFi and iPod docks. LCD TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Raffles Makkah Palace features a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Business-related amenities at this 5-star property consist of a business center and limo/town car service.

High-speed wireless Internet access is complimentary. 4 meeting rooms are available. This luxury hotel also offers a steam room, spa services, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Raffles Makkah Palace is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 20 
  • Number of meeting rooms - 4 
  • Number of restaurants - 4 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 214 
  • Free use of nearby fitness center 
  • Year Built 2007 

Family Friendly Amenities

  • DVD player  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Separate dining area  
  • Separate living room  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Digital TV service 
  • DVD player 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • iPod docking station 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Second bathroom 
  • Separate dining area 
  • Separate living room 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 

Where to Eat

Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner.

Narjes Tea Lounge - Onsite coffee shop. Open 24 hours.

The Creamery - Onsite café.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club, a sauna, and a steam room.

Spa Services

Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Minimum age to access spa is 17 
  • Number of treatment rooms 6 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time ends at 8 PM

Check-in time starts at 4 PM

Special check-in instructions:

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Guests can contact the property using the number on the reservation confirmation received after booking.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between SAR 130 and SAR 235 for adults, SAR 65 and SAR 117.5 for children (approximately)
  • Airport shuttle fee: SAR 880 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Butler Service

Book a stay in any room or rate plan and benefit from a 24-hour in room butler service.

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

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