Ratings based on 213 Verified Reviews

3.9 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Durham UK

Everyday Average Hotel

Posted Nov 15, 2017
An average hotel with nothing exceptional. OK for a stay overnight and quite close to some bars and restaurants
Comment from Hotel Management
Nov 21, 2017 by Roxana Barbierita, Hotel Management
Dear Neil, Thank you for taking the time to leave us feedback. We certainly appreciate it and we hope to welcome you again the next time you travel to Mechelen. All the best, Roxana Barbierita Assistant Hotel Manager
4 out of 5
by Frances

a pleasant stay

Posted Oct 14, 2017 on Hotels
Room ready on arrival and receptionist most professional and informed Enjoyable breakfast but buffet setting too crowded making it difficult to select choices when more than two people in area Great to see foyer updated and allocated more space since our lasr visit
Comment from Hotel Management
Oct 24, 2017 by Olivier DE VUYST, Hotel Management
Dear Frances, Thank you for choosing us again for your stay in Mechelen. We are particulary pleased that your found our colleague professional and informed. Thank you also for your suggestion regarding the setting of the breakfast buffet. We are looking forward to welcome you again. Best regards, Roxana Barbierita Assistant Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit, Michigan

Convenient place

Posted Sep 24, 2017
This is traditional European hotel. Room is a bit small, no frige to keep your Belgium chocolates cool, it's very convenient, stuff speaks English very well,, the breakfast is wonderful with delicious choices!! Make sure to let them know you have prepaid for your time there if you have already done so , so you only pay the city tax on your way out. Overall nice, clean and convenient!
Comment from Hotel Management
Oct 1, 2017 by Roxana Barbierita, Hotel Management
Dear Alex, Thank you so much for taking the time to review your stay with us. We hope to have the opportunity of welcoming you back one day. With best regards, Roxana Barbierita Assistant Hotel Manager
4 out of 5
by A verified traveler

Short stay in Mechelen

Posted Jul 14, 2017 on Hotels
Short trip to Mechelen. Great stay and hotel exactly what you expect from Holiday Inn.
Comment from Hotel Management
Jul 21, 2017 by Olivier DE VUYST, Hotel Management
Dear guest, Thank you for your review. It is nice to read that you had a positive experience with us and we look forward to having you stay with us again soon. With best regards, Roxana Barbierita Assistant Hotel Manager
5 out of 5
by Dannett

Getaway

Posted Apr 18, 2017 on Hotels
Excellent stay. friendly staff and a hearty breakfast.
Comment from Hotel Management
Apr 24, 2017 by Olivier DE VUYST, Hotel Management
Dear Dannett, Thank you for choosing to stay with us and for your positive review. We very much look forward to welcome you again in Mechelen! With best regards, Roxana Barbierita Assistant Hotel Manager
5 out of 5
by A verified traveler

Great for business trip

Posted Sep 24, 2016 on Hotels
Great little spot, perfect location
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear guest, We appreciate very much your positive feedback and we look forward to welcoming you back during your next trip to Mechelen! Best regards, Roxana Barbierita Assistant Hotel Manager
5 out of 5
by Philip from Aylesbury

Posted Jul 10, 2016 on Hotels
Beds very soft. They need new matresses soon.
Comment from Hotel Management
by Olivier DE VUYST, Hotel Management
Dear Philip, Thank you for your 5 star review!! We are sorry the beds were too soft to your taste, unfortunately this is different for everyone. We are a hotel with an express formula; Simple, Smart and Spot On is what we stand for. We hope to see you again in the future. Olivier DE VUYST | General Manager
1 out of 5
by Marvin from Utah

Posted Jul 5, 2016 on Hotels
Beds are hard as rocks. Very poor quality furnishings. Extremely noisy.
Comment from Hotel Management
Jul 12, 2016 by Olivier DE VUYST, Hotel Management
Dear Marvin, First of all I would like to thank you for taking the time to write this review. Secondly, I would like to offer you my sincere apologies for your unfortunate experience. We have taken note of these comments. We do hope to welcome you again in the future. Kindest regards. Olivier DE VUYST - General Manager
4 out of 5
by Sergey

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
by Olivier DE VUYST, Hotel Management
Dear Sergey, Thank you for your 4 star quotation! Olivier DE VUYST | General Manager
5 out of 5
by Robert from Brighton

Good Choice

Posted Dec 20, 2015 on Hotels
Lovely location. We were worried it would be too corporate or lacking in character but thoroughly enjoyed our stay.