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Overview of Cambridge Hotel Medan

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Guest reviews

4.0 / 5Very Good
168 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationShri Mariaman8 min walk
Popular LocationSun Plaza9 min walk
Popular LocationMuseum of North Sumatra12 min walk
AirportMedan (KNO-Kuala Namu Intl.)52 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Double or Twin Room

    Deluxe Double or Twin Room

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Superior Deluxe

    Superior Deluxe

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite

    Junior Suite

    Room amenities

    • 508 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite

    Suite

    Room amenities

    • 859 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Medan

In the city center and near a train station, Cambridge Hotel Medan is in an area with good shopping. Travelers who have shopping on the agenda can visit Medan Mall and Sun Plaza.

Popular Location

What's nearby

  • Shri Mariaman - 8 min walk
  • Sun Plaza - 9 min walk
  • Museum of North Sumatra - 12 min walk
  • Vihara Gunung Timur - 15 min walk
  • Medan Mall - 17 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 52 min drive

Restaurants

  • The Cafe – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily, happy hour available.
  • The View Music Lounge – Wine bar offering local and international cuisine. Open daily.

About this property

Cambridge Hotel Medan

Luxury hotel connected to a shopping center in Medan with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café, and massage/treatment rooms. All 242 soundproofed rooms feature free WiFi and 24-hour room service. In addition to upscale touches like fireplaces and deep soaking tubs, guests will find LED TVs with digital channels and separate bathtubs and showers.
Cambridge Hotel Medan offers 242 air-conditioned accommodations with fireplaces and laptop-compatible safes. 32-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.
This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking
Free nearby parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free roundtrip train station shuttle
Free shopping center shuttle

Food and drink

2 restaurants and 1 coffee shop/café
1 bar
24-hour room service

Things to do

Children's pool
Fitness center
Outdoor pool
Shopping
Spa services

Family friendly

Children's pool
Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
Indonesian

Business services

13 meeting rooms
Business center

Outdoors

BBQ grill(s)

Spa

Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas
Fireplace in lobby
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Linens

Bathroom

Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

32-inch LED TV
Digital channels

Food and drink

Electric kettle
Free bottled water

More

Connecting rooms available
Desk
Fireplace
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Grand Swiss-Belhotel Medan
  • Grand Swiss-Belhotel Medan Hotel
  • Medan Grand Swiss-Belhotel
  • Grand Swiss-Belhotel Medan Hotel Medan
  • Grand Swiss-Belhotel Hotel
  • Grand Swiss-Belhotel
  • Cambridge Medan
  • Grand Swiss Belhotel Medan
  • Cambridge Hotel Medan Hotel
  • Cambridge Hotel Medan Medan
  • Cambridge Hotel Medan Hotel Medan
All reviews

Frequently asked questions

Guest reviews

4.0

Very Good

5 - Excellent
59
4 - Good
71
3 - Okay
28
2 - Mediocre
7
1 - Poor
3
4.1
Cleanliness
4.1
Service and Staff
3.3
Amenities
3.9
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Not Good Experience is bad

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hood

The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.

Stayed 2 nights in Nov 2019

3/5

  • Liked: Cleanliness
  • Disliked: Property conditions & facilities

Not a Superior room.

Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.

Stayed 2 nights in Nov 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019