Featured Image
1/37 Featured Image
Room type

Deluxe Room

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Superior deluxe

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Grand Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa


This family-friendly Medan hotel is located near the airport, within a 15-minute walk of Vihara Gunung Timur and Shri Mariaman. Sun Plaza and Medan Mall are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite.

Room Amenities

All 242 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy jetted tubs, and other standard amenities include living rooms, dining areas, and sitting areas.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Swiss-Belhotel Medan features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a swim-up bar, and a poolside bar. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 861 square feet (80 square meters) include a conference center and conference space. This Beaux Arts hotel also offers a children's pool, a nightclub, and a fitness center. Guests can use the health club at a partner hotel. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Swiss-Belhotel Medan has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 861 
  • Conference space size (meters) - 80 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 7 
  • Multilingual staff 
  • Nightclub 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of coffee shops/cafes - 2 
  • Number of floors - 27 
  • Number of meeting rooms - 13 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Swim-up bar 
  • Television in lobby 
  • Total number of rooms - 242 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Wedding services 
  • Year Built 2008 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Separate dining area  
  • Separate living room  
  • Snack bar/deli  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Jetted bathtub 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate dining area 
  • Separate living room 
  • Separate sitting area 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Swiss Cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.

The Edge Restaurant - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Aerobics on site 
  • Yoga classes/instruction on site 

Spa Services

My Life Gym and Spa has 7 treatment rooms including rooms for couples. Services include massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 350000.00 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 12 per person (approximately)
  • Airport shuttle fee: USD 30 per vehicle (roundtrip)
  • Rollaway bed fee: USD 350000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
Sorry, we seem to have had an issue loading our review content. Try again?