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Reviews

4.5 / 5Wonderful
459 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Balai Kota
    8 min walk
  • Popular Location
    Tjong A Fie's Mansion
    15 min walk
  • Popular Location
    Sun Plaza
    3 min drive
  • Airport
    Medan (KNO-Kuala Namu Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive Deluxe)

    Room Amenities

    • 700 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, Business Lounge Access

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 2 Twin Beds, City View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Room, 2 Twin Beds, View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Medan

Located in Medan, JW Marriott Hotel Medan is in the city center. Travelers who have shopping on the agenda can visit Medan Mall and Sun Plaza.

Popular Location

What's nearby

  • Balai Kota - 8 min walk
  • Tjong A Fie's Mansion - 15 min walk
  • Medan Mall - 18 min walk
  • Shri Mariaman - 3 min drive
  • Sun Plaza - 3 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 27 min drive

Restaurants

  • Marriott Cafe – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Jade Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Prime Steak House – Steakhouse offering American cuisine. Serves dinner.
  • Marriott Gourmet – Serves breakfast, lunch, dinner, and light fare.

About this property

JW Marriott Hotel Medan

Luxury Medan hotel in Kesawan, near Tjong A Fie's Mansion
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 287 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars, and premium bedding.
JW Marriott Hotel Medan offers 287 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies.
Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 10-device limit

Parking and transportation

Free self parking
Valet parking: IDR 40000.00 per stay
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free area shuttle

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: IDR 208000 for adults and IDR 103999 for children
3 restaurants and 1 coffee shop/café
1 bar
24-hour room service

Things to do

24-hour health club
Children's pool
Full-service spa
Outdoor pool
Sauna
Spa tub

Family friendly

Children's pool
Dry cleaning service
Free area shuttle
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
Dutch
English
Indonesian
Malay

Business services

Business center
Computer station
Meeting rooms

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Reflexology
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Couples dining
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

55-inch LED TV
Pay movies
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Safe
Separate sitting area

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 484000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 208000 for adults and IDR 103999 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Valet parking fee: IDR 40000.00 per stay
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 10-device limit.

Property is also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel
  • JW Marriott Hotel Medan Hotel
  • JW Marriott Hotel Medan Medan
  • JW Marriott Hotel Medan Hotel Medan

Frequently asked questions

4.5

Wonderful

5 - Excellent
287
4 - Good
134
3 - Okay
27
2 - Mediocre
9
1 - Poor
2
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like most of the wall hanging decorations all over the hotel Although I prefer a classic style interior designs, but the modern look of the hotel was okay. The business lounge & pool look nice on pictures but not on reality.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location in the middle of the city with unparalleled views all around. Staff were friendly and willing to help when approached. Toilet had a leak somewhere water kept pooling around the toilet bowl. Drainage wasn't too efficient either kept having water puddling in the shower area. Card readers in the lift were temperamental, sometimes taking several swipes before it acknowledges you.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, quiet, secure and conveniently located. Staff are there to assist (except they never responded to my two emails, so better off calling if you need something in advance.)

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is clean and spacious , appreciate if can improve the cleanness of swimming pool

Stayed 2 nights in Nov 2019

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