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Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa

Location

Located in the heart of Medan, this luxury hotel is within 1 mi (2 km) of Medan Mall, Shri Mariaman, and Sun Plaza. Vihara Borobudur and Maimun Palace are also within 2 mi (3 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 287 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like sitting areas and coffee makers. Guests will also find 24-hour room service, minibars, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Medan features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

  • 24-hour front desk 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 2 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Total number of rooms - 287 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Premium bedding 
  • Room service 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bedroom 
  • Separate sitting area 

Where to Eat

Buffet breakfasts are available for a surcharge.

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Breakfast

You can order up room service around the clock.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: IDR 198000 per person (approximately)
  • Valet parking fee: IDR 30000 per stay
  • Rollaway bed fee: IDR 423500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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