Featured Image Lobby Lobby Check-in/Check-out Kiosk Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining In-Room Dining Outdoor Pool Indoor Spa Tub Fitness Facility Treatment Room Treatment Room Massage Dining Restaurant Restaurant Restaurant Hotel Lounge Hotel Lounge Ballroom Banquet Hall Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Executive Lounge Executive Lounge Hotel Front Hotel Front - Evening/Night Terrace/Patio Airport Shuttle
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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Business Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with 3 restaurants and full-service spa

Location

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Medan Mall, Sun Plaza, and Shri Mariaman. Vihara Borobudur and Maimun Palace are also within 2 mi (3 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 287 rooms offer wired Internet, room service, and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Medan features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a spa tub, a sauna, and laundry facilities. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Business center 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Meeting rooms 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Total number of rooms - 287 
  • Valet parking (surcharge) 
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Family Friendly Amenities

  • Babysitting or childcare  
  • Laundry facilities  
  • Outdoor pool  

Internet

Available in all rooms: Wired internet access ( 166980 IDR per day )

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Flat-panel TV 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Pay movies 
  • Room service 
  • Satellite TV service 
  • Wired high-speed Internet access (surcharge) 
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Where to Eat

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

Room service is available.

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Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 143000 per person (approximately)
  • Fee for in-room high-speed Internet (wired): IDR 166980 per day (rates may vary)
  • Self parking fee: IDR 5000 per day
  • Valet parking fee: IDR 30000 per stay
  • Rollaway bed fee: IDR 423500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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